Marketing Support Coordinator

Orlando, FL (On-site)

Salary Not AvailableEntry LevelFull time

Posted 2 months ago

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Job Summary

Coordinate guest tours and serve as the central communication hub across Hotel Marketing, In-House Marketing, Gifting, and Hosts to keep tour flow smooth and bookings accurate.

  • Act as the first point of contact for the Marketing and In-House Team Members.
  • Own front-line coordination between Marketing teams and Guests, ensuring timely responses and smooth scheduling.
  • Track and record tour reservations in the system, preserving calendar integrity and guest history.

Job Description

Coordinate guest tours and serve as the central communication hub across Hotel Marketing, In-House Marketing, Gifting, and Hosts to keep tour flow smooth and bookings accurate.

  • Act as the first point of contact for the Marketing and In-House Team Members.
  • Own front-line coordination between Marketing teams and Guests, ensuring timely responses and smooth scheduling.
  • Track and record tour reservations in the system, preserving calendar integrity and guest history.
  • Monitor tour flow and act as central hub for cross-department updates to optimize guest experiences.

Benefits

  • We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits starting on day 1 of employment!
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded in 1992
Orlando, Florida, USA
14K employees (1,289 in marketing)

Traffic Signals

Monthly Visitors
104.4K
Traffic Source Mix
Search
22%
Direct
51.4%
Referral
17.2%
Social
8.7%
Paid
0.6%

Headcount Trend

Current headcount: ~14.3K

Marketing Team

Marketing Team Size
1,171 (8% of company)
Median Career Experience
16 years
Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
30