Responsibilities

• Build and maintain the marketing system of record: a centralized, connected hub for programs, campaigns, calendars, vendor trackers, and key documents — the single source of truth the team relies on
• Design and operationalize the content supply chain: intake and prioritization, production tracking, review/approval workflows, and distribution across channels
• Partner with integrated program management and occasionally lead a cross functional program; tracking milestones, dependencies, and deliverables for cross-functional initiatives
• Design and deploy AI-powered workflows to automate high-frequency ops tasks
• Own the Google Workspace strategy for marketing: template standardization, shared drive architecture, naming conventions, and automation via Google Apps Script and Slack integrations
• Build and maintain a library of AI prompts, custom skills, and lightweight automations tailored to marketing use cases (board prep, campaign briefs, competitive summaries, comms drafts)
• Champion AI adoption within marketing: evangelize tools like Claude, run workshops, partner with L&D on enablement, and track adoption/impact across the team
• Support Head of Strat and Ops on the marketing rhythm of the business: weekly business reviews (WBRs), monthly all-hands (Power Surge), quarterly reviews, and cross-functional syncs
• Serve as the operational connective tissue across Marketing, Sales Ops, Finance, and HR

Requirements

• 4–7 years in strategy & operations, program management, or a chief-of-staff-adjacent role at a B2B SaaS company
• AI builder, not just AI user — you’ve created automations, workflows, or internal tools using Claude, ChatGPT, Google Apps Script, Zapier, Make, or similar.
• Systems thinker — you see the connections between processes and build infrastructure that scales
• Google Workspace power user — advanced Sheets (including Apps Script), Slides, and Docs
• Strong program management instincts — you can manage multiple concurrent initiatives, track dependencies across teams
• Curiosity and agency — you’re a self-starter who thrives in ambiguity

Preferred

• Experience supporting C-level executives in a chief of staff or ops lead capacity
• Background building Google Apps Script automations, Slack bots, or internal productivity tools
• Experience running AI enablement or training programs for non-technical teams
• Familiarity with the modern data stack (Fivetran, dbt, Snowflake) or experience in the data/analytics industry
• Exposure to Jira, Asana, Height, or similar tools for marketing program management
• Management consulting, BizOps, or corporate strategy background

Benefits

• 100% employer-paid medical insurance *
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources for all covered employees