Own guest-facing activation and on-site event execution, coordinating contests and promotions while safeguarding guest experience and compliance; collaborates with clubs and agencies, manages media assets, and supports marketing ops on special projects.

• Guest relations and event ownership: run activation, contest setup, rules adherence, and prize administration.
• Content and assets: manage décor, promotional merch, photo galleries, and social media handoffs.
• Operational coordination: align with club personnel, agencies, and the marketing lead on activation plans and special projects.

Responsibilities

• Guest relations as it involves interacting with guests during deployment of special events and promotions.
• Deployment and coordination of property contests including ordering, selection of materials, setup, décor and selection of prize-winners.
• Management and maintenance promotional materials such as décor, promotional merchandising and other promotional tools.
• Working as event staff to setup events, administer contesting, issue prizing and ensure proper procedures or rules are followed.
• Coordination of property activation events with player’s club personnel and or any promotional agencies.
• Uploading and managing photo galleries for contest winners, and communicating relevant information to the company’s digital agency for social media.
• Special projects as assigned by the lead for marketing operations.
• Assist with and participate in activities related to audio, visual and digital media.
• Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.
• Other duties as assigned

Requirements

• Must have a flexible schedule and be willing to work any hours required for events or other company needs.
• Must be an outgoing individual who is able to interact with all types of people.
• Must be able to stand/walk/ sit for extended periods and lift at least 50 lbs.
• May be exposed to working in a noisy, smoke/secondary smoke environment.
• Must be at least 21.
• High School Diploma or equivalent required, college degree preferred.
• Must be knowledgeable about Microsoft Office.
• Customer Service experience.
• 1-3 years promotions experience preferred, but not required.

Benefits

• Paid Time Off, 401(k), Holiday Pay