Marketing Specialist III

Roanoke, VA (On-site)

Salary Not AvailableSenior Level5+ years expFull time

Posted 4 months ago

Job Summary

Drive creative direction and multi-channel marketing execution for a member-owned credit union, focusing on brand-consistent campaigns and content strategy.

  • Own content strategy and creative development across campaigns
  • Must-have: 5–7 years in marketing/design with strong Adobe suite skills
  • Standout: Experience coordinating with Compliance and cross-functional partners

Job Description

Responsibilities

  • (35%) Content, design, and creative direction : Leads creative development for marketing campaigns, including design of digital graphics, print materials, and social content. Ensures brand consistency across all marketing assets. Develops and maintains content strategy aligned with organizational goals.
  • (20%) Project and campaign execution : Executes multi-channel campaigns in collaboration with the VP and SVP of Marketing. Manages timelines, asset production, and cross-departmental requests in collaboration with the Marketing Coordinator.
  • (25%) Social media support : Under supervision from the VP of Marketing, develops the social media strategy, content calendar, posting schedule, and reporting. Analyzes performance and optimizes channels to support brand and growth goals. Monitors Credit Union reviews and messages, coordinates responses with member-facing staff, and manages public replies effectively. Works with marketing team members to solicit social media content from other departments in line with overall marketing strategy.
  • (15%) Project collaboration : Supports internal partners by translating requests into marketing deliverables. Works with vendors, printers, creative partners, and media outlets as needed for production support. Coordinates with Compliance to ensure that all creative materials adhere to regulatory guidelines.
  • (5%) Performs other job-related duties as assigned.

Requirements

  • Experience: Five to seven years of similar or related experience in marketing, graphic design/content creation, and/or communications.
  • A bachelor\'s degree in Marketing, Communications, Design, or related field, or
  • Achievement of formal marketing/communications/design certifications recognized in the industry in lieu of a bachelor\'s degree, or
  • A bachelor\'s degree in another field plus equivalent work experience in marketing, design/ content creation, and communications
  • Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
  • Advanced level experience with Adobe InDesign, Photoshop, Premiere and Illustrator. Working knowledge of HTML/PHP.
  • Excellent visual and graphic design skills. Skill and ability to use and operate a keyboard, computer, calculator, fax machine, copier and telephone.
  • Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals and other related materials.
  • Must have the skill and ability to use Microsoft Word and Excel.
  • Knowledge of design and ability to interpret and understand data.
  • Deep understanding of digital marketing and digital production.
  • Proven experience delivering effective and innovative digital campaigns.
  • Proven experience delivering a variety of digital assets, including rich media online ads, and social media applications.
  • Solid understanding of web metrics, digital analytics, with the ability to generate, analyze and interpret data.
  • Must be able to work under constant deadline pressure and manage multiple projects across multiple lines of business.
  • In depth knowledge of SEO and adwords programs.

Preferred

  • Deep understanding of digital marketing and digital production.
  • Proven experience delivering effective and innovative digital campaigns.
  • Proven experience delivering a variety of digital assets, including rich media online ads, and social media applications.
  • Knowledge of SEO and adwords programs.
Freedom First Credit Union logo

Freedom First Credit Union

Freedom First is a member-owned, federally insured community financial institution headquartered in Roanoke, VA since its founding in 1956. What sets us apart is that our shareholders are our members — which means that we put our community first. In fact, while most banks evaluate their worth by how much money they keep, at Freedom First, we measure our value by how much we give back. This purpose drives our day-to-day operations at all levels of the organization. We believe that investing in the advancement, education, livelihood, and well-being of our team members is a key to our shared success and future growth. Our mission is "Helping People Prosper — Helping Communities Thrive," which we carry out by meeting the credit and savings needs of all consumers in our community, from persons of modest means and credit challenges to those with accumulated wealth and business enterprises. Find our social media policy here: https://www.freedomfirst.com/terms-of-use

Founded in 1956
Roanoke, Virginia, USA
176 employees (8 in marketing)

Marketing Team

Marketing Team Size
8 (5% of company)

Traffic Signals

Monthly Visitors
48.5K
Monthly Google Ads Budget
$2.8K
Traffic Source Mix
Search
29.5%
Direct
65.2%
Referral
3.7%
Social
1.2%
Paid
0.3%

Headcount Trend

Current headcount: ~176
Freedom First Credit Union logo

Marketing Specialist III

Freedom First Credit Union · Roanoke, VA · On-site