Responsibilities

• Monitor social media platforms and respond to guest comments, direct messages, and inquiries in a timely and professional manner
• Schedule and publish social media posts, stories, reels, and other approved content
• Create and manage boosted posts and Meta advertising campaigns as directed by the Director of Marketing
• Capture photo and video content on property for use in social media, email marketing, website content, and promotional campaigns
• Engage with followers and relevant accounts to foster community engagement and increase brand awareness
• Create and distribute email marketing campaigns on a timely basis
• Assist with social media management and email marketing support for select sister hotel properties
• Create digital graphics, promotional materials, flyers, signage, and marketing collateral using approved design platforms
• Assist with maintaining content calendars and marketing schedules
• Utilize guest reviews and user-generated content to create social media stories and promotional content

Requirements

• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Canva required
• On-site presence required at Hard Rock Hotel Daytona Beach and sister properties
• Ability to identify content opportunities and proactively suggest creative marketing ideas
• Ability to work flexible hours as needed to support special events, activations, photo shoots, and content capture opportunities

Preferred

• Experience with social media management platforms, content scheduling tools, and basic reporting systems preferred
• Knowledge of influencer marketing, content partnerships, and campaign tracking preferred
• Understanding of hospitality, tourism, entertainment, or lifestyle marketing preferred
• Experience with Adobe Express and Adobe Photoshop preferred

Benefits

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Exclusive hotel and food & beverage discounts