Cardone Enterprises Inc

Marketing Specialist - CRM & Funnel Systems

Aventura, FL (On-site)

Salary Not AvailableMid LevelFull time

Posted 4 months ago

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Job Summary

Drive OMNI onboarding, configuration, and ongoing support for GoHighLevel-powered agency processes.

  • Own and continuously improve OMNI templates, automation, and CRM pipelines in GoHighLevel.
  • Must-have: Proven GoHighLevel expertise (GHL Certified preferred) and ability to teach and support multiple clients.
  • Standout: End-to-end ownership of onboarding, training sessions, and SOP development.

Job Description

Responsibilities

  • Build and maintain a library of high-converting funnel templates, automations, and CRM pipelines tailored for 10X Business Coaches.
  • Package and update account snapshots for one-click deployment and easy cloning.
  • Standardize settings (domains, email/SMS, calendars, pipelines, forms, triggers) for consistent, reliable launches.
  • Serve as the primary point of contact for all OMNI technical/configuration questions.
  • Host the weekly OMNI support call every Wednesday at 10:30 AM EST.
  • Offer optional 1:1 onboarding/setup sessions for coaches.
  • Provide responsive support via email/tickets and quick live troubleshooting calls.
  • Track issues, resolutions, and patterns to prevent repeat problems (create fixes or SOPs).
  • Oversee the OMNI GHL Agency backend (provisioning, permissions, sub-account hygiene).
  • Ensure billing, payment collection, and account provisioning work end-to-end.

Requirements

  • Proven GoHighLevel expertise (agency or white-label admin experience a big plus; GHL Certified preferred).
  • Deep understanding of CRM design, automations, and funnel mechanics .
  • Excellent communicator who can teach, de-jargonize, and keep users calm under pressure.
  • Highly organized and process-driven; you love clean snapshots, tidy sub-accounts, and clear SOPs.
  • Comfortable running Zoom trainings, hosting live calls, and supporting multiple clients at once.

Preferred

  • GoHighLevel Agency Admin, Twilio/Wazzap/telephony setup, domain/DNS/auth (SPF/DKIM/DMARC), Stripe/Chargebee, Loom, Helpdesk/Ticketing (Zendesk/Help Scout), basic HTML/CSS for emails, Zapier/Make for light integrations