Responsibilities

• Primary Responsibilities: Patient Coordination & Front Desk Duties
• Warmly greet and check in patients, creating a positive first and lasting impression.
• Take New Patient phone calls.
• Schedule consultations, follow-ups, and adjustments efficiently and accurately.
• Assist with payments and billing.
• Communicate clearly with patients about treatment plans and next steps.
• Manage patient flow to ensure a smooth and timely experience.
• Maintain accurate records in orthodontic practice software.
• Marketing & Brand Growth
• Create, schedule, and manage engaging social media content (Instagram, TikTok, Facebook, etc.).
• Highlight patient stories, before-and-afters, team moments, contests, and events.
• Coordinate in-office marketing campaigns (e.g., giveaways, theme days, referral contests).
• Monitor and respond to Google and social media reviews to build online reputation.
• Track referral sources and implement outreach to local schools, dental offices, and community partners.
• Design digital and print marketing materials using Canva or similar platforms.
• Manage patient communications like newsletters, promotions, and appointment reminders.
• Why Join Us?
• Work in a positive, upbeat office that loves making people smile, literally!
• Use your creativity and personality to help grow the brand and connect with the community.
• Make a lasting impact on patients' lives and confidence.