Responsibilities

• Earn Trust and Deliver Results: Be a business partner and work closely with sales and marketing stakeholders to achieve unified business goals.
• Dive Deep: Provide regular reporting on MRC performance and metrics to leadership stakeholders across marketing / sales, and dive deep into operational data to achieve productivity performance, operational excellence, a stellar customer experience, and improved business outcomes.
• Think Big: Be a thought-leader in how AI (and other automation technologies) can simultaneously transform the customer engagement experience and catalyze your team's productivity. Partner with internal product teams and the MRC productivity acceleration team to deliver results fast, using agile methodologies.
• Hire and Develop the Best: Ensure each MRC Rep attains the required development milestones and acquires the necessary skills / competencies. Support the long-term path for the MRC Rep to grow and develop a meaningful career at Amazon.

Requirements

• Experience managing teams
• Experience using data and metrics to drive improvements
• Experience building, executing and scaling cross-functional marketing programs
• Experience working with multiple stakeholders at various levels and in different locales to drive alignment
• 5+ years of professional non-internship marketing experience

Preferred

• Experience using data and metrics to measure impact and determine improvements
• Experience with CRM tools and systems that can be leveraged to drive customer engagement - including but not limited to Adobe, Salesforce, Unica, Marketo, Exact Target, Braze, etc.
• Experience building, executing and scaling digital programmatic campaigns from concept to completion
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave