Hilton Grand Vacations

Marketing Representative

Williamsburg, VA (On-site)

Salary Not AvailableMid LevelFull time

Posted 4 weeks ago

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Job Summary

Own the guest experience and qualification flow, turning front desk interactions into sales prospects while upholding the Hilton Grand Vacations brand.

  • Responsibilities: Brand ambassador, concierge for local info, tour scheduling and deposit collection.
  • Audience & Tools: Prospective customers at the property, with collaboration from resort staff to secure arrivals and tours.

Job Description

Responsibilities

  • Serve as a positive, professional brand ambassador, representing Hilton Grand Vacations.
  • Act as a concierge, offering local information to enhance the guest experience.
  • Collaborate with resort staff to receive arrival sheets of incoming guests.
  • Greet and present prospective customers, incentivizing them to attend a sales preview tour.
  • Screen and qualify potential customers based on company guidelines.
  • Schedule sales-tour reservations and collect required deposits.

Requirements

  • Meeting production standards is a must.
  • Sales or marketing experience is preferred but not required.

Preferred

    Hilton Grand Vacations

    Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

    Founded in 1992
    Orlando, Florida, USA
    14K employees (1,289 in marketing)
    efuq.fa.us6.oraclecloud.com:443/hcmUI/CandidateExperience

    Traffic Signals

    Monthly Visitors
    104.4K
    Traffic Source Mix
    Search
    22%
    Direct
    51.4%
    Referral
    17.2%
    Social
    8.7%
    Paid
    0.6%

    Headcount Trend

    Current headcount: ~14.3K

    Marketing Team

    Marketing Team Size
    1,171 (8% of company)
    Median Career Experience
    16 years
    Median Tenure
    4.3 years
    Marketing Roles Posted (Last 30 Days)
    30

    People

    HR / Recruitment

    Dalia Burack, SHRM-CP
    Dalia Burack, SHRM-CP
    Vice President, Talent Acquisition
    At the company for 2 years 2 months
    Ieliana Rivera-Rola
    Ieliana Rivera-Rola
    Senior Director of Talent Acquisition
    At the company for 1 year 7 months

    Marketing Leadership

    Kerry Corriveau
    Kerry Corriveau
    Vice President, Marketing
    At the company for 1 year 3 months
    Justin Jenkins
    Justin Jenkins
    Vice President Marketing
    At the company for 1 year 7 months
    Jason Sabo R.R.P.
    Jason Sabo R.R.P.
    Senior Vice President of Field Marketing
    At the company for 2 years 1 month
    Dalia Burack, SHRM-CP
    Dalia Burack, SHRM-CP
    Vice President, Talent Acquisition
    At the company for 2 years 2 months