Responsibilities

• Own and drive end-to-end program management for key marketing initiatives (brand, GTM, launches, campaigns, agency programs).
• Design, implement, and operationalize project management systems (Jira, Confluence, Smartsheet, or similar) and ensure they are genuinely usable and adopted by the team.
• Learn and map existing cross-functional workflows across Marketing, PMM, Design, Agencies, and Regional teams, identify structural bottlenecks, and continuously optimize processes.
• Partner with Marketing leadership to build workforce and capacity planning model, improve process efficiency and throughput, reduce unnecessary workload and support long-term headcount optimization.
• Create clear roadmaps, timelines, dependencies, and ownership models across multiple workstreams.
• Establish mechanisms to differentiate tier-1, tier-2, and long-tail products, ensuring resources are allocated based on impact rather than volume or noise.
• Act as an early warning system by identifying risks, misalignment, and delivery issues before they escalate.
• Drive prioritization and trade-off discussions to protect focus and strategic goals.
• Coordinate across global teams (US / China / regions) and external agencies to ensure clarity, accountability, and delivery quality.
• Establish repeatable GTM and launch processes, templates, and operating rhythms.

Requirements

• Bachelors Degree or higher from an accredited University/College
• 5+ years of experience in Program Management, PMO, Marketing Operations, or equivalent roles
• Proven experience managing multiple parallel initiatives across a large or diverse portfolio, rather than a small number of isolated projects
• Hands-on experience setting up and running Jira / Confluence / Smartsheet or similar systems
• Strong ability to quickly understand complex, cross-functional workflows and translate them into simple, scalable operating models
• Comfortable working with data to support capacity planning, prioritization, and efficiency improvements
• Excellent communication and stakeholder management skills
• Highly execution-oriented, detail-driven, and accountable

Benefits

• Free snacks and drinks.
• Fully paid medical, dental, and vision insurance (partial coverage for dependents)
• Contributions to 401k funds
• Bi-annual reviews, and annual pay increases
• Health and wellness benefits, including free gym membership
• Quarterly team-building events