Marketing Program Director

USA (Hybrid)

$184K/yr – $224K/yrManager7+ years expFull time

Posted 4 months ago

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Job Summary

Drive end-to-end Creative Operations for the Marketing function, enabling fast, scalable delivery of branded assets.

  • Own end-to-end workflow, intake, and delivery across the Creative team.
  • Must-have: 7+ years in program or creative/marketing operations.
  • Standout: Experience implementing DAM and AI-powered process improvements.

Job Description

Responsibilities

  • Own Creative Operations end-to-end: Lead all Creative Operations efforts, including workflow design, intake management, resourcing, and delivery, ensuring the Creative team can focus on producing exceptional work.
  • Creative Workflow Management: Own the day-to-day creative workflow from intake through delivery, ensuring requests are documented, prioritized, assigned, tracked, and completed on time.
  • Work Intake & Project Pipeline: Manage creative intake across teams, ensure briefs are complete and standardized, and coordinate work assignment across the creative team in partnership with Creative and Marketing leads. Build and maintain project plans and timelines, track milestones and dependencies, and proactively flag risks or bottlenecks.
  • Asset & Deliverables Tracking: Track all creative deliverables across projects, channels, and formats, ensuring assets are correctly named, versioned, and accounted for throughout their lifecycle.
  • Digital Asset Management (DAM): Own the implementation, organization, and ongoing maintenance of a centralized DAM (Shade), ensuring assets are searchable, properly tagged, version-controlled, and accessible across the company.
  • Brand & Quality Checks: Ensure required reviews are completed and that assets meet documented brand, messaging, legal, and production standards before delivery.
  • Cross-Functional Coordination: Serve as the primary operational point of contact across the Marketing organization, routing requests, managing feedback cycles, and keeping communication clear and documented.
  • Status Tracking & Reporting: Maintain project trackers and generate regular status updates on active work, deadlines, and capacity across Marketing.
  • Ad Hoc Project Management: Lead and execute ad hoc project management initiatives across all areas of the Marketing function, stepping in to drive structure and accountability wherever needed.
  • Finance Point of Contact: Serve as the primary liaison between the Marketing organization and the Finance team, managing all finance-related coordination across the full marketing function, including forecasting inputs, invoicing, reconciliations, and reporting cycles.

Requirements

  • 7+ years of experience in program management, creative operations, or marketing operations, ideally within a marketing, design, or advertising organization.
  • Proven ability to manage and scale multiple complex projects simultaneously in a fast-paced, high-growth environment.
  • Experience serving as a cross-functional liaison to Finance, Legal, or other business operations teams, with comfort navigating budget management and compliance workflows.
  • Exceptional communication, relationship-building, and senior stakeholder management skills; comfortable operating at the CMO level.
  • Highly organized and proactive with meticulous attention to detail and follow-through.
  • Experience working with project management and collaboration tools such as Monday.com.
  • Demonstrated success driving operational efficiency and building scalable processes.

Preferred

  • Experience working in a technology, fintech, or high-growth startup environment.
  • Familiarity with digital asset management (DAM) systems, project management softwares, and marketing technology platforms.
  • Understanding of digital marketing, brand campaigns, and performance creative production workflows.
  • Experience with legal approval processes and vendor management in a regulated industry.
  • Proficiency in AI project management tools such as Motion.

Benefits

  • equity and benefits
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Founded in 2012
Mountain View, California, USA
560 employees (41 in marketing)
87% recommend to a friend
92% CEO approval

Traffic Signals

Monthly Visitors
1.5M
Monthly Google Ads Budget
$365.2K
Traffic Source Mix
Search
28.4%
Direct
56.9%
Referral
8.7%
Social
1.9%
Paid
4%

Headcount Trend

Current headcount: ~562

Marketing Team

Marketing Team Size
26 (5% of company)

Funding

Total Funding
$415.1M
Last Raise
$150M
Debt Financing, 6 months ago

Funding History

  • Sep 2025
    Debt Financing • $150M
  • Sep 2025
    Debt Financing • $75M
  • Dec 2018
    Series C • $125M

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