Marketing Processes Specialist

Rochester, NY (Remote)

$70K/yr – $85K/yrMid Level3+ years expFull time

Posted 3 months ago

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Job Summary

Drive Marketing Operations excellence by standardizing funnel governance, automation, and lifecycle tracking to keep campaigns accurate and efficient.

  • Own campaign intake, setup, QA, and governance to ensure consistent funnel execution.
  • Must-have: Hands-on Salesforce and marketing automation experience.
  • Standout: Scalable automation and lifecycle optimization to reduce manual effort.

Job Description

Responsibilities

  • Support standardized campaign intake, setup, and QA processes to ensure consistent, high‑quality campaign execution.
  • Enforce campaign and funnel governance standards, including lifecycle stages, required fields, timestamps, and UTM tagging, to maintain accurate funnel progression and reporting.
  • Validate campaign member statuses and lifecycle stage application, auditing stage movement and timestamps to ensure certified funnel compliance.
  • Enable consistent funnel measurement that supports reliable performance reporting and optimization across the full customer journey.
  • Support lead routing, assignment, and handoff processes to ensure timely Inside Sales follow‑up and clear accountability between Marketing and Sales.
  • Monitor SLA adherence, track MQL acceptance and SQL conversion, and identify gaps in follow‑up cadence or process compliance.
  • Build, adjust, and maintain marketing automation workflows—including routing, scoring, and notifications—based on defined business requirements.
  • Help reduce manual effort through scalable automation, testing, and ongoing funnel performance optimization.
  • Maintain process documentation and SOPs, support enablement and training, and contribute to continuous improvements that drive funnel efficiency and consistency.

Marketing Team

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