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Informa Group Plc.

Marketing Operations Specialist

New York City, NY (Hybrid)

$55K/yr – $65K/yrMid LevelFull time

Posted 2 months ago

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Job Summary

Own the marketing operations workflow, coordinating budgets, processes, and cross‑team collaboration to optimize spend and deliver projects on time while driving continuous improvement across workflows.

  • Budget governance: track and report on marketing spend across pillars, aligning with strategic priorities.
  • Process optimization: enable agile planning, standard workflows, and KPI monitoring to boost efficiency.
  • Cross‑functional partnerships: manage supplier onboarding, procurement, and project delivery as a central operations hub.

Job Description

Responsibilities\n
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  • Collaborate with the leads across Commercial, Attendee and Content & Audience to track and manage budgets across marketing pillars, ensuring accurate reporting and alignment with strategic priorities.
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  • Contribute to the strategy cycle planning process by coordinating timelines, deliverables, and cross-team collaboration to align with organizational goals.
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  • Provide regular updates on budget tracking and highlight opportunities for optimization.
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  • Work with the marketing team to safeguard marketing processes by ensuring adherence to established workflows and frameworks.
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  • Support the embedding of agile ways of working by contributing to iterative planning, adaptability, and collaboration across teams.
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  • Identify and recommend process improvements to enhance efficiency and enable teams to deliver high-quality outputs.
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  • Coordinate supplier management tasks, including onboarding, contract management, and adherence to procurement processes, in collaboration with the Marketing Operations Manager.
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  • Act as a point of contact between Group Marketing Procurement, suppliers, and marketing teams, ensuring alignment with project needs and timelines.
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  • Monitor supplier performance and provide feedback or recommendations to the Marketing Operations Manager for further action.
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  • Work with digital operations and operations teams to enable key projects, including registration briefing and management, app setup, and signage coordination.
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\nRequirements\n
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  • Foundational experience in marketing operations or a similar role, with knowledge of budget tracking, process enablement, and cross-team coordination.
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  • Strong organizational and project management skills, with the ability to manage multiple tasks and priorities effectively.
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  • Familiarity with supplier management processes, including onboarding and contract management.
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  • A data-driven mindset with the ability to track and report on operational performance metrics.
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  • Excellent collaboration and communication skills, with experience working closely with cross-functional teams.
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  • Adaptability and comfort working in a fast-paced, dynamic environment with shifting priorities.
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  • A proactive and detail-oriented approach to contributing to team success.
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\nBenefits\n
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  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
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  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
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  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
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  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
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  • Time out: 15 days PTO, rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day, and the chance to work from (almost!) anywhere for up to four weeks a year
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  • Competitive benefits, including a 401k match, parental leave, and an ESPP offering company shares at a minimum 15% discount
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  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app, and more
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  • Recognition for great work, with global awards and kudos programs
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  • As an international company, the chance to collaborate with teams around the world
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Marketing Team

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