Marketing Operations Specialist

King of Prussia, PA (Hybrid)

Salary Not AvailableMid Level5+ years exp

Posted 7 weeks ago

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Job Summary

Own and optimize marketing operations and portal governance to keep campaigns moving, with a strong focus on documentation, budgeting, and cross-team visibility.

  • Marketing Operations: Own workflows, SOPs, and access to shared portals and tools.
  • Project and Performance: Track timelines, deliverables, risks, and status; craft status updates and summaries.

Job Description

Responsibilities

  • Marketing Operations and Workflow Management
  • Maintain and improve operational processes, documentation, and standard operating procedures
  • Support the Marketing Communications planning cycle and related workflows
  • Ensure organization and upkeep of marketing portals, shared resources, and operational tools
  • Support onboarding of marketing team members through coordination of resources and materials
  • Assist with budget tracking and vendor-related documentation
  • Project and Performance Support
  • Track timelines, deliverables, and project status; proactively identify and escalate risks
  • Prepare project summaries, status updates, and reporting materials
  • Support development and maintenance of basic reporting and dashboards to improve visibility into marketing activities and performance
  • Support the development and maintenance of materials used for business or operational purposes.
  • Facilitate clear communication and visibility across teams
  • Portal and Marketing Technology Support
  • Own day-to-day management of marketing tools and portals, ensuring organization, usability, and adoption
  • Support system updates, access management, and basic troubleshooting
  • Assist with rollout and adoption of new tools and technologies
  • Help maintain documentation and training materials to support effective tool usage
  • Vendor and Asset Management
  • Support vendor onboarding, including documentation, access setup, and process coordination
  • Maintain vendor lists, asset libraries, renewal schedules, and compliance-related documentation? (drop if duplication occurs) -> keep as is from text without edits?
  • Support ongoing management of marketing assets to ensure accessibility and consistency
  • Other Responsibilities
  • Support brand compliance initiatives
  • Support operational initiatives, planning cycles, and special projects
  • Contribute to continuous improvement efforts across marketing processes and workflows
  • Perform other duties as assigned
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Founded in 1997
King of Prussia, Pennsylvania, USA
344 employees (6 in marketing)

Traffic Signals

Monthly Visitors
177.7K
Monthly Google Ads Budget
$194.4K
Traffic Source Mix
Search
38.9%
Direct
40.9%
Referral
7.3%
Social
5%
Paid
1.2%

Headcount Trend

Current headcount: ~344

Marketing Team

Marketing Team Size
6 (2% of company)

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