Marketing Operations Manager

New York City, NY (Hybrid)

$110K/yr – $130K/yrManagerHourly Ft

Posted 2 days ago

Job Summary

Own and manage the master marketing calendar and coordinate multi-channel campaigns across email, social, paid media, and site teams.

  • Own and maintain schedules and deadlines
  • Coordinate across channel owners to align timing and dependencies
  • Flag conflicts and missing assets before launches

Job Description

Responsibilities

  • Own and maintain the master marketing calendar, ensuring all campaigns, promotions, and content are accurately scheduled across channels
  • Serve as the central point of coordination between channel owners (email, social, paid media, site/on-page, creative) to align timing and dependencies
  • Proactively flag scheduling conflicts, missing assets, or misaligned launch dates before they impact campaign execution
  • Facilitate recurring marketing calendar meetings, capturing updates, decisions, and action items across teams
  • Partner with Creative and Content teams to ensure asset requests and deadlines are built into the calendar with adequate lead time
  • Track campaign briefs and deliverables to ensure every channel has what it needs ahead of launch
  • Maintain documentation of marketing processes, calendar workflows, and channel requirements/SLAs
  • Monitor key dates (product launches, promotions, holidays, sales events) and ensure they're reflected across the calendar and channel plans
  • Support ad hoc marketing operations projects and process improvements as needed

Requirements

  • Bachelor's degree in Marketing, Communications, Business, or a related field (or equivalent experience)
  • 5-10 years of experience in marketing operations, project management, or a coordination role, ideally in retail or e-commerce
  • Experience with marketing or project calendar tools (e.g. Airtable, Jira) and strong organizational skills
  • Excellent communication skills, with the ability to coordinate across multiple stakeholders and channels
  • Comfort managing multiple deadlines and shifting priorities in a fast-paced environment
  • Experience working directly with email, social, paid media, or site merchandising teams
  • Prior experience building or managing a cross-channel marketing calendar
  • Experience in home goods, retail, or e-commerce industries

Preferred

  • Experience working directly with email, social, paid media, or site merchandising teams
  • Prior experience building or managing a cross-channel marketing calendar
  • Experience in home goods, retail, or e-commerce industries

Benefits

  • A culture that promotes a healthy work/life balance
  • Benefits package offered to all eligible full-time employees (including medical, dental, vision, PTO, 401(k)
  • Exposure to career advancement opportunities across all departments
  • Generous employee discount that can be used across our house of brands!
Rugs USA logo

Rugs USA

3.4 Glassdoor

For more than twenty years, Rugs USA has helped our customers turn their houses into homes, offering a stunning array of rug styles, materials, and sizes to suit every design need and budget. Whether you’re replacing one runner or redecorating an entire house, we take pride in helping you realize your vision. With over eight million rugs sold to more than one million homes, we are experienced in making your online shopping journey seamless: from selecting a rug style and size, to ordering and delivery, to education and support for how to care for your rug. Our customers inspire us. By helping you find the right rug at the right price and offering outstanding customer service, we cherish making life more beautiful for yourself and your family.

Founded in 1998
New York, New York, USA
165 employees (21 in marketing)
54% recommend to a friend
55% CEO approval

Salaries

Posted range

$110K/yr – $130K/yr

Taken straight from the job posting.

See all Rugs USA salaries

Marketing Team

Marketing Team Size
10 (6% of company)
Median Tenure
1.3 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Last Raise
Private Equity, 8 years ago

Funding History

  • May 2018
    Private Equity

Traffic Signals

Monthly Visitors
1.8M
Monthly Google Ads Budget
$249.9K
Traffic Source Mix
Search
33.2%
Direct
59.4%
Referral
2.7%
Social
4%
Paid
0.5%

Headcount Trend

Current headcount: ~165

Recent News

Rugs USA logo

Marketing Operations Manager

Rugs USA · New York City, NY · Hybrid