Marketing Operations Manager

New York City, NY (Hybrid)

$132K/yr – $160K/yrSenior Level4+ years expFull time

Posted 7 weeks ago

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Job Summary

Own the marketing operations backbone to prove ROI through data health, attribution, and a robust MarTech stack while driving scalable processes across campaigns and cross-functional teams.

  • Data and Segmentation: Manage segmentation, enrichment, and third‑party data integrations to fuel targeting and reporting.
  • Pipeline and Attribution: Govern the lead-to-revenue flow and refine attribution models to show real pipeline and revenue impact.
  • Tech Stack and Compliance: Administer Salesforce, Pardot, HubSpot, LeanData, Demandbase, and related integrations while enforcing GDPR/CCPA compliance and opt-in governance.

Job Description

Responsibilities

  • Monitor and optimize database health; manage segmentation, enrichment, and data augmentation from third-party tools and sources.
  • Build and maintain demand gen campaign reports to share with sales leaders and other cross-functional senior executives.
  • Manage the lead pipeline from initial contact to sales handoff, including channel tracking, conversion reporting, and service level agreement (SLA) compliance.
  • Optimize and troubleshoot marketing attribution models to precisely demonstrate pipeline and revenue impact.
  • Administer and optimize marketing technologies (Pardot, HubSpot, LeanData, Demandbase, etc.) and their integration with Salesforce CRM.
  • Develop and manage email nurture programs by audience segment to support both prospect engagement and customer retention.
  • Ensure email marketing and campaigns comply with GDPR, CCPA, and global data privacy regulations, including opt-in management, consent tracking, and email preference centers.
  • Enable data-driven decisions for the marketing team through reporting and data analysis of program performance and impact on the business.
  • Partner with agencies, sales, and internal teams to ensure seamless campaign execution and reporting alignment.
  • Train and support marketing colleagues on processes, tools, and reporting to drive operational excellence across business units.
  • Stay ahead of marketing operations, attribution, and automation standards; continually recommend improvements to tools, processes, and strategies.
Ripple  logo

Ripple

3.3 Glassdoor

Using proven crypto and blockchain technology honed over a decade, Ripple’s enterprise-grade solutions are faster, more transparent, and more cost-effective than traditional financial services. Our customers use these solutions to source crypto, facilitate instant payments, empower their treasury, engage new audiences, lower capital requirements, and drive new revenue.Founded in 2012, Ripple's vision is to enable a world where value moves as seamlessly as information flows today—an Internet of Value. Ripple is the only enterprise blockchain company today with products in commercial use. Ripple’s global payments network includes over 300 customers across 40+ countries and 
six continents.

Founded in 2018
San Francisco, California, USA
1.5K employees (118 in marketing)
54% recommend to a friend
79% CEO approval

Traffic Signals

Monthly Visitors
306.3K
Monthly Google Ads Budget
$329.7K
Traffic Source Mix
Search
38.8%
Direct
47.2%
Referral
7.3%
Social
5.8%
Paid
0.9%

Headcount Trend

Current headcount: ~1.5K

Marketing Team

Marketing Team Size
85 (6% of company)
Median Career Experience
11 years
Median Tenure
4.4 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$793.8M
Last Raise
$500M
Series Unknown, 4 months ago

Funding History

  • Nov 2025
    Series Unknown • $500M
  • Oct 2025
    Series Unknown
  • Sep 2023
    Secondary Market

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