Marketing Operations Manager

New York, USA (On-site)

$85K/yr – $95K/yrMid Level2+ years expFull time

Posted 3 months ago

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Job Summary

Drive multi-channel campaign execution and cross-functional operations in Morgan & Morgan’s marketing team, owning workflows, copywriting, and reporting to keep campaigns moving from concept to go-to-market.

  • Own ticketing, process improvement, and cross-team coordination to keep campaigns on track.
  • Must-have: direct-response copy for digital ads, email, and social campaigns.
  • Standout: data reporting ownership with weekly and monthly performance decks.

Job Description

Responsibilities

  • Cross-Functional Operations: Work closely with internal teams and external partners to ensure seamless execution of campaigns and alignment with organizational goals. Own the daily ticketing queue, field internal team requests, and build, document, and improve processes.
  • Workflow Pacing: Work with the design, multimedia and social teams to ensure project timelines and milestones are being met from concept to go to market. Keep personnel on time by assisting with meeting planning, note taking, and sending post-meeting follow-ups.
  • Copywriting Execution: Drive hands-on execution by drafting direct-response copywriting for multi-channel campaigns, including Meta ads, email campaigns, and UGC scripts to keep the creative pipeline unblocked.
  • Media Monitoring & Support: Monitor and analyze campaign performance metrics to assess effectiveness and identify areas for improvement. Assist the paid media team by keeping a vigilant eye on daily pacing, flagging over/under spend issues, and executing minor ad-hoc adjustments such as budget and location targeting updates.
  • Data Pulling & Reporting: Act as support with online marketing projects, campaign design, execution, measurement, and reporting. Take ownership of routine data pulling, simplifying tracking information, and gathering insights to assist with the assembly of weekly and monthly reporting decks.

Requirements

  • 2+ years of working experience, preferably a mix of internships, in-house, or in-agency.
  • Demonstrated ability to write direct-response copy for digital, social media, and email campaigns.
  • Proficiency in marketing tools, CRM platforms, and analytics software.
  • Advanced skills with Microsoft Office Suite, GSuite, collaboration tools and workflow management tools.
  • Excellent written and verbal communication abilities.
  • Ability to take initiative even under unfamiliar or ambiguous circumstances and act independently.
  • Highly resourceful with noteworthy problem-solving skills; must be comfortable independently researching and troubleshooting issues before escalating them.

Benefits

  • Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Morgan & Morgan, P.A. logo

Morgan & Morgan, P.A.

2.9 Glassdoor

John Morgan became a lawyer with a simple mission: To fight for the people, and not the powerful. After experiencing firsthand the perils of choosing the wrong lawyer and representation after his brother Tim was paralyzed, he dedicated his life to helping people so that no one should ever have to go through what his family endured.Tim was just a teenager when he was working as a lifeguard at Disney World when he suffered a spinal injury that left him confined to a wheelchair for the rest of his life. The Morgans made a life altering decision and they hired the wrong lawyer, who was by no means qualified to take on such a large corporation and their army of lawyers. As a result, Tim never got the compensation he deserved. This experience left John outraged and determined to level the playing field for all people who, like his brother Tim, were injured or mistreated by big and powerful corporations. John decided to become a lawyer, and the rest is history. Since 1988, Morgan & Morgan has been fighting for the people. Every client who walks through our doors is treated the same way John wished his family would have been treated all those years ago. No one, no matter who they are, or where they’re from, should ever feel powerless when fighting for the justice and compensation they deserve. With $25 Billion dollars recovered for our clients, offices across 50 states + Washington D.C. and an army of over 1,000 attorneys - we are everywhere for everyone. All law firms are not the same. There’s only one Morgan & Morgan.

Founded in 1988
Orlando, Florida, USA
5K employees (113 in marketing)
36% recommend to a friend
47% CEO approval

Traffic Signals

Monthly Visitors
1.3M
Monthly Google Ads Budget
$6.7M
Traffic Source Mix
Search
47.7%
Direct
40.3%
Referral
4.5%
Social
6.1%
Paid
1.3%

Headcount Trend

Current headcount: ~5K

Marketing Team

Marketing Team Size
90 (2% of company)
Median Career Experience
9 years
Median Tenure
4.8 years
Marketing Roles Posted (Last 30 Days)
2

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