Responsibilities

• Marketing Operations & Project Management
• Own the annual marketing calendar and promotional schedule.
• Coordinate marketing initiatives from planning through execution.
• Manage project timelines, deliverables, and cross-functional communication.
• Improve marketing workflows, documentation, and operational processes.
• Ensure marketing initiatives are executed accurately and on schedule.
• Product Launches & Retail Marketing
• Coordinate seasonal beverage launches, menu updates, and promotional campaigns.
• Manage implementation of in-store signage, merchandising, packaging, and digital menu content.
• Support new café openings and local marketing initiatives.

Requirements

• 3+ years of experience in Marketing Operations, Marketing Project Management, Marketing, or a related field.
• Exceptional organizational and project management skills.
• Experience managing multiple concurrent projects.
• Strong communication and relationship-building abilities.
• High attention to detail and excellent follow-through.
• Comfortable learning new marketing systems and technology platforms.

Preferred

• Experience with Shopify or other e-commerce platforms.
• Experience with loyalty, CRM, or customer engagement platforms.
• Experience with email and SMS marketing platforms (Klaviyo, Attentive, Mailchimp, etc.).
• Experience supporting multi-location retail or restaurant brands.
• Experience managing agencies or external vendors.
• Familiarity with project management software such as Asana, Monday.com, or ClickUp.