Responsibilities

• Manage the sector-level operating rhythm, leading key marketing processes such as annual planning.
• Lead the implementation of new marketing capabilities or processes at the sector level when needed
• Oversee project delivery at the sector level, working in partnership with Project Management
• Manage sector-level internal and external collaboration, ensuring cross-functional teams are brought in at the right points throughout the project life cycle
• Oversee the creative production process in partnership with external resources, ensuring best practices are followed and talent renewals are managed appropriately
• Lead the development of agency scopes of work optimizing staffing models and individual role archetypes.
• Drive cost efficiencies by negotiating project-based agency scopes as business needs require.
• Drive the mid-year and end-of-year agency performance evaluation cycle, collaborating across sectors and with Procurement to ensure timing and schedule alignment. Single point of contact to coordinate brand and agency feedback.
• Serves as point of contact with sector-level agencies to assist in resolving agency conflicts or performance inclusive of agency talent. Guide brand teams and agencies on staffing concerns.
• If new/additional agency resources are required, the Marketing Ops Manager will research options, in partnership with Global Marketing Operations and Procurement. Responsible for operational training with new agency.

Requirements

• 8+ years of experience in marketing programs across multiple platforms on agency or client side
• Client-facing experience and agency experience
• Deep understanding of marketing processes, common agency deliverables and budget management.
• Strong operations management experience across complex organizations, including project management abilities in a leadership role
• Ability to self-manage while managing assigned teams and projects under tight deadlines
• Ability to expertly handle multiple projects and priorities working with various internal and external partners and organizational levels
• Proficient with MS Office applications (Outlook, Word, Excel, PowerPoint)

Preferred

• Experience in marketing and operations management
• Strong project management abilities in a leadership role
• Self-motivated and willing to expand knowledge
• Strong Agency Management experience

Benefits

• We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.
• Flex That Works at Kimberly-Clark
• We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.
• For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.