MARKETING OPERATIONS LEAD

Anaheim, CA (On-site)

$110K/yr – $115K/yrSenior Level5+ years expFull time

Posted 2 months ago

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Job Summary

Own and optimize cross-functional GTM execution, turning complex campaigns into streamlined processes, with strong focus on end-to-end delivery, assets, and cross-team alignment.

  • Growth Infrastructure: Build and maintain the Monday.com workflow as the single source of truth for multi-channel campaigns.
  • Demand/Operations ownership: Manage end-to-end campaigns from brief to asset delivery, flag bottlenecks and keep milestones on track.
  • Cross-functional orchestration: Align Marketing, Merchandising, Retail, E‑Commerce and Wholesale to ensure integrated launches and timely approvals.

Job Description

Responsibilities

  • Direct the master Go-To-Market (GTM) and omni-channel marketing calendar, serving as the strategic gatekeeper and daily tracker for all campaign launches, brand activations, and retail moments.
  • Lead hands-on, end-to-end project management for complex, integrated marketing campaigns, from creative brief through final asset delivery, actively managing timelines, daily milestones, and deliverable sign-off.
  • Architect, govern, and heavily utilize the overarching project management infrastructure (Monday.com), ensuring it remains the daily single source of truth for the department.
  • Continuously audit project workflows end-to-end to identify inefficiencies, redundancies, and gaps; recommend and implement process improvements that increase speed-to-market.
  • Anticipate project bottlenecks, proactively flag risks, and relentlessly follow up on missing assets or delayed feedback to keep delivery timelines on track.
  • Serve as the primary point of contact across Marketing, Merchandising, Retail, E-Commerce, and Wholesale teams to ensure campaigns are fully integrated and aligned with overarching business objectives.
  • Own the global asset routing and approval process, actively trafficking deliverables to ensure compliance, brand consistency, and streamlined hand-offs between internal teams and external agency partners.
  • Facilitate strategic kick-off meetings, executive creative reviews, and weekly status syncs—capturing decisions, assigning owners, and rigorously following up on next steps with precision and priority focus.
  • Oversee high-level production operations and vendor relations, including negotiating agency contracts, managing external resource allocations, and mitigating complex logistical risks for major campaigns.
  • Champion a high standard of operational excellence and accountability within the department, providing process training and workflow guidance to cross-functional peers and external partners.

Requirements

  • Bachelor's degree in Marketing, Business Administration, Project Management, Graphic Design, or related field. Master's degree a plus.
  • 5-8 years of progressive, hands-on experience in project management, marketing operations, or GTM strategy within a creative, communications, or marketing environment.
  • Project Management Professional (PMP) certification is not required but highly preferred.
  • Proven experience managing multi-channel campaign budgets and negotiating complex vendor contracts.
  • Demonstrated ability to architect, deploy, and daily-manage operational software or workflow methodologies (e.g., Monday.com, DAM systems) across large, matrixed organizations.
  • Excellent stakeholder management and communication skills, with the ability to influence at all levels and comfortably push back to ensure deadlines are met.
  • Strong problem-solving ability and experience driving clarity in ambiguous environments.

Preferred

  • Master's degree a plus.
  • Project Management Professional (PMP) certification is not required but highly preferred.
ST JOHN KNITS INC logo

ST JOHN KNITS INC

2.5 Glassdoor

Established in 1962 by Co-Founder and then Chief Designer Marie Gray, St. John is the epitome of American Luxury. Starting with a single knit shift dress, Gray’s initial vision expanded into a full lifestyle collection including signature knitwear and a timeless wardrobe of elegant and effortless dressing, each piece defined by luxe finishes, hand embellishment and attention to detail. Today St. John employs more than 1,500 people and is vertically integrated with workshops, stores and offices around the world. Its collections are sold in high-end specialty retailers in 19 countries, 37 company-owned stores and through the brand’s e-commerce site stjohnknits.com.

Founded in 1962
Newport Beach, California, USA
22% recommend to a friend
51% CEO approval

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