Responsibilities

• Front-line customer service - Serve as the first point of contact for inbound phone calls, emails, and web leads, distributing them efficiently
• Right hand in developing and executing marketing campaigns, including direct mail, social media, email campaigns, neighborhood outreach programs & sponsorships.
• Maintain CRM records, track and report on key metrics, performance and adjust where needed.
• Manage web platforms, business profiles, social media accounts & campaigns
• Coordinate photography and video shoots, ensuring high-quality, brand-aligned content.
• Manage relationships with digital marketing partners and track deliverables and performance
• Work closely with outside vendors for literature, signage & print materials.
• Coordinating local sponsorships, community events or tradeshows handling all related logistics.
• Research and reports of projects (e.g., customer survey data, competitor analysis, vendor comparisons).
• Create and maintain documentation and presentations: checklists, policies/procedures, spreadsheets, tracking tools and filing systems

Requirements

• 2+ years in administration, marketing coordination or similar role
• Highly organized with strong attention to detail
• Self-motivated, proactive, & able to work independently
• Proficient in Google Workspace (Docs, Sheets, Drive) and Excel
• Strong written and verbal communication skills with a professional, customer-first approach
• A creative eye for style, visual balance & brand consistency in marketing materials
• Experience working with outside vendors/designers
• Ability to coordinate multiple ongoing tasks and adapt in a fast-paced environment
• Previous experience in construction, home services, or a small business environment is a bonus

Preferred

• Previous experience in construction, home services, or a small business environment is a bonus

Benefits

• Financial Planning Resources
• Uniforms
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance