Responsibilities

• Assist CEO with meeting scheduling, travel coordination, inbox maintenance, sales calls follow-up, and organization of files and documentation
• Run occasional local errands including mail pickup, bank deposits, office coordination, and event preparation
• Help create and maintain operational systems, SOPs, and internal organization in collaboration with the Director of Operations
• Coordinate vendors, contractors, and project logistics
• Help ensure projects and initiatives stay organized and moving forward
• Coordinate and schedule LinkedIn content, newsletters, and email communications
• Use AI tools (Claude, ChatGPT, etc.) to assist with drafting, editing, summarizing, and repurposing content
• Review AI-generated content for quality, accuracy, and tone before publishing
• Track and report on basic marketing analytics and engagement metrics
• Assist with conference preparation, speaking engagements, and promotional materials
• Maintain marketing calendars and communication schedules
• Use AI tools to improve efficiency across sales, marketing, and operations
• Assist in documenting workflows and building repeatable systems
• Help identify opportunities to streamline repetitive tasks and communication processes

Requirements

• 3–7+ years of professional experience in executive support, operations, project coordination, or similar roles
• 2+ years of professional experience with marketing coordination, content creation, sales outreach, or similar skills
• Exceptional organizational and communication skills
• Strong attention to detail and follow-through
• Comfortable learning and using AI tools such as Claude and ChatGPT
• Ability to manage multiple priorities in a fast-paced environment
• Experience upholding highly confidential material
• Strong judgment and problem-solving ability
• Highly proactive and self-directed
• Must be local to the Greater Boston area with reliable transportation
• Tech Savvy

Preferred

• Experience supporting a founder, executive, or small business leadership team
• Experience in startups, consulting firms, agencies, or mission-driven organizations
• Familiarity with LinkedIn newsletters, email marketing, and basic analytics reporting
• Experience using project management or CRM tools - ideally Monday.com and HubSpot, or at least a demonstrated ability and willingness to learn how to use these kinds of tools.

Benefits

• Health reimbursement account
• Paid time off and paid holidays
• Hybrid work environment
• Opportunity for growth as the company expands
• Mission-driven work with meaningful impact