Responsibilities

• Own the marketing department's project management rhythm-tracking key initiatives, milestones, and deliverables across lifecycle, community, performance, and content teams
• Run cross-functional check-ins to surface blockers, dependencies, and gaps before they become problems
• Support budget documentation and routing, ensuring accuracy and timely processing
• Serve as a direct support resource to the Performance Marketing Manager as well as Retention & Lifecycle Manager, Community Manager, etc. helping to manage workload, maintaining momentum and keep execution on track
• Own the end-to-end operational workflow for direct mail campaigns-from creative handoff coordination through customer file preparation to printer delivery
• Partner with Marketing Analyst, creative and external vendors to ensure every piece lands on time and on brief
• Maintain and improve direct mail production timelines, checklists, and vendor relationships
• Help maintain our go-to-market planning calendar and ensure key milestones are documented and visible across the team
• Assist in the preparation of briefs, recaps, and planning materials
• Identify process gaps and propose solutions as the department grows

Requirements

• 2+ years of experience in marketing, operations, project management, or a related field
• Strong organizational skills with an instinct for keeping things moving
• Comfortable working cross-functional and communicating up and across the organization
• Curious about how marketing works holistically-not just one channel or function
• Proactive by nature-spots problems before being asked and brings solutions
• Highly organized with strong attention to detail
• Ability to juggle multiple deadlines without missing a beat

Preferred

• Experience with or interest in direct mail, CRM tools, or marketing platforms is a plus
• Ambition to grow-this role is designed to expand with you

Benefits

• 401k with company match
• Competitive Medical, Dental, Vision and Life/ADD Insurance
• Flexible and generous Paid Time Off policy
• Merchandise Discount
• Company Bonus
• Pet Friendly Work Environment
• Onsite Gym (coming Summer 2026)
• Onsite EV Charging Stations