Marketing Operations Associate - Campaign Ops

New York City, NY (Hybrid)

$70K/yr – $78K/yrEntry Level1+ years expFull time

Posted 1 month ago

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Job Summary

Own the end to end campaign operations on the Fanatics App ecosystem with cross functional collaboration, ensuring data driven improvements to structure, execution and measurement that protect the customer experience.

  • Coordinate campaign execution, QA and assets across Marketing, CRM and Product.
  • Optimize operational workflows and cross-team processes to scale the fan experience.
  • Anchor performance with data driven decisions on structure, measurement, and customer journey impact.

Job Description

Responsibilities

  • Support the creation, execution, and monitoring of marketing and promotional campaigns across the Fanatics App for ecosystem marketing.
  • Collaborate with Marketing, CRM, Commercial, Product, Legal, and Customer Service to ensure campaigns are operationalized correctly end to end.
  • Assist in briefing and QA’ing creative assets tied to campaigns.
  • Troubleshoot operational issues and support launch adjustments to protect the customer experience.
  • Identify opportunities to streamline workflows and improve operational processes across Marketing, CRM, Product, and Support.
  • Recommend data driven improvements to structure, execution, and measurement.
  • Champion the end to end customer experience through operational excellence.

Requirements

  • 1–3 years of experience in operations, analytics, marketing operations, or a related role.
  • Strong analytical mindset with experience working in data driven environments.
  • Familiarity with the sports calendar and landscape
  • Highly detail oriented with experience owning workstreams.
  • Curious, fast learner with a willingness to dive deep into new systems and operational models.
  • Collaborative, empathetic team player comfortable working cross functionally.
  • Bachelor’s degree in Business, Marketing, Analytics, Sports, or related field.
  • Willingness to work flexible hours including occasional evenings or weekends as needed.

Preferred

Benefits

Marketing Team

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