Responsibilities

• Orchestrate marketing promotions, meal plan campaigns, catering, and retail sales initiatives at dining locations.
• Ensure adherence to Chartwells brand standards across all campus dining programs, focusing on brand identity, visual merchandising, and guest experience.
• Improve communications and public relations efforts, managing guest feedback, press releases, client presentations, and website.
• Build compelling marketing collateral, including brochures, newsletters, and promotional materials.
• Lead captivating storytelling through social and digital media platforms.
• Develop and implement dynamic marketing optimizing efficiency and effectiveness.
• Monitor, analyze, and report on marketing activities and outcomes.
• Foster strong client relationships to align our programs with their objectives, driving happiness and retention.
• Provide support for new business acquisition and client retention efforts.
• Perform other duties as assigned to support the efficient functioning of dining service operations.

Preferred

• Bachelor's degree in Marketing preferred.
• Three or more years of marketing experience.
• Ability to confidently present to large groups.
• Knowledge of merchandising and promotional strategies.
• Excellent writing skills for effective communication.
• Strong proficiency in digital literacy.