Responsibilities

• Own day to day execution of Janie and Jack organic social across platforms and align with seasonal storytelling and commercial planning.
• Develop and manage social strategy and campaigns across Facebook, Instagram, Twitter, Pinterest, and TikTok with cross-functional collaboration.
• Curate Instagram cadence using seasonal assets, UGC, event recaps, and partner content; coordinate with design, merchants, web, and email for integrated marketing.
• Plan and manage content, coordinate with copy/design, and ensure timely asset delivery; assist with video editing and photo cropping.
• Post, schedule, track links, and engage on social channels (including weekends); build and maintain a UGC library for email and social use.
• Engage followers, respond to comments, and work with customer service to maintain excellent customer experience.
• Generate regular social KPI recaps and provide actionable recommendations to improve effectiveness.
• Research competitors and industry leaders; liaise with social networks and agencies.
• Foster relationships with influencers and manage influencer campaigns from briefs to reporting; coordinate product requests and vendor management.
• Oversee social coverage of PR and marketing events.

Requirements

• BA or BS required (Marketing, Business, Communications, English, or related field a plus).
• 5+ years of social media marketing experience with corporate brand or agency experience.
• Strong project management, multitasking, and relationship-building skills.
• Excellent verbal and written communication; portfolio required when submitting resume.

Preferred

• Proficiency with social platforms (Instagram, Facebook, TikTok, Pinterest, LinkedIn), Google Analytics, Facebook Business Manager, and reporting tools; Microsoft Office and Adobe Photoshop beneficial.
• Portfolio required when submitting your resume.

Benefits

• Employee discount at Janie and Jack
• Paid holidays and flex time off
• Generous Health Savings Account (HSA) contributions
• Flexible Spending Accounts and commuter benefits
• Life insurance
• Extensive 401(k) plan with company matching
• Medical, dental, vision, and life insurance
• Employee Assistance Program with financial/legal, childcare, and wellness resources
• San Francisco Fair Chance Ordinance: consider applicants with arrest/conviction records