Responsibilities

• Serve as a day-to-day contact for, and foster relationships with, hoteliers, partners and subject matter experts.
• Support company initiatives by answering hotelier’s questions regarding online marketing, photos, and other important initiatives, leveraging AI tools where appropriate to provide data-driven content.
• Utilize professional verbal and written techniques to address concerns and provide solutions.
• Monitor and report on key digital marketing performance indicators to evaluate the success of campaigns and optimize strategies accordingly.
• Collaborate with internal departments to ensure marketing strategies align with overall business objectives and goals, applying strategic thinking to anticipate market changes and recommend innovative solutions.

Requirements

• At least 1 year’s experience in the digital environment marketing space, preferably in online marketing, brand marketing, or brand-based media marketing.
• Associate or bachelor's degree in marketing, communications, business or a related field or equivalent work experience.
• Time Management: Utilize effective time management strategies to prioritize tasks and meet deadlines consistently.
• Relationship Building: Foster strong, positive relationships with hoteliers through regular communication and proactive engagement via calls, emails, and in-person interactions at hotelier events.
• Digital Tools Proficiency: Stay updated on the latest digital marketing tools and platforms (e.g., SEO) and apply them effectively when communicating with hoteliers.
• AI and Emerging Technologies: Demonstrate familiarity with AI-driven tools and technologies to enhance digital marketing strategies, improve efficiency, and deliver data-driven insights.
• Strategic Thinking: Apply critical and strategic thinking to analyze performance data, identify opportunities, and recommend innovative solutions that align with business objectives.
• Software Proficiency: Demonstrate expertise in Microsoft Office Suite, SharePoint, and Salesforce for effective project and data management.
• Communication Skills: Exhibit strong written, verbal, and presentation skills, with advanced computer literacy to support clear and impactful communication.

Benefits

• Medical/Dental/Vision available day one
• Vacation/Sick- accruals start day one
• Paid company holidays and personal holidays to celebrate what’s important to you
• 401K - company contribution and match (U.S.)
• Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
• Employee discounts/hotel discounts
• Free financial and health wellness programs
• Tuition Reimbursement