Responsibilities

• Be the Voice and Face of Our Community: Become our front-line champion, warmly greeting visitors and managing incoming communications with enthusiasm and professionalism.
• Master the Art of Customer Relationship Management: Dive into our CRM and MatrixCare systems, turning data into actionable insights that drive our marketing and sales strategies.
• Creates and designs content for the Point of View newsletter, distributed electronically to depositors and prospective residents.
• Sends email communications to both depositors and active leads in the database, maintaining engagement and promoting events at Brice Pointe.
• Develops blog content focused on senior living and Life Plan Communities, highlighting lifestyle benefits, industry insights relevant to prospects
• Become a Marketing Maestro: Collaborate with the Director of Sales to create and execute engaging events that showcase our community's unique offerings.
• Craft Compelling Content: Put your creative skills to work by producing our marketing newsletter and contributing to our annual marketing plan.
• Be the Go-To Problem Solver: Serve as the primary liaison between marketing, sales, and other departments, keeping communication flowing smoothly.
• Embrace the Numbers Game: Prepare insightful marketing and sales reports, manage budgets, and process invoices to keep our financial wheels turning.
• Nurture Our Community Connections: Manage our depositor list and wait-list with care, sending out newsletters and birthday cards to keep our future residents engaged.

Requirements

• Administrative degree preferred with a minimum three years related work experience or high school degree and minimum five years related work experience.
• Experience in a professional office or hospitality environment, where good communication (especially telephone) and customer relations skills are essential.
• Proficient in the use of various software including all Microsoft Office applications.
• Strong written and verbal communication skills
• Excellent keyboarding and proofreading skills
• Ability to multitask.
• Takes initiative.