Responsibilities

• Client Communications: Act as the first point of contact for 2-4 clients, providing excellent communication and support under the guidance of an Account Manager and our substantial database of information.
• Social Media Management: Create, schedule, and manage social media content for clients and Pivot Content Marketing as directed across multiple platforms, according to an established Marketing Calendar.
• Assist Content Creation: Create graphics, videos, website copy, social media copy, and/or more with support and under the supervision of the Client Manager.
• Assist Strategic Content Planning: Assist in developing content strategies and marketing plans, researching industry trends, and crafting engaging posts, blogs, and/or promotional materials as needed.
• Collaborate with Content Team: Work with our team members and partners to complete deliverables. Coordinate with subcontractors as needed. Per our expansion and your growth plan, you will help with onboarding clients and team members, eventually taking over account management.
• Performance Tracking: Monitor and report on social media engagement, campaign performance, and other KPIs for both client accounts and internal goals.
• Business Marketing & Growth: Support efforts to attract and onboard new clients by contributing to Pivot Content Marketing’s marketing initiatives, including outreach, networking, and content promotion.

Requirements

• Comfortable with our everyday digital tools: Microsoft 365, Google Workspace, Zoom, and Meta platforms
• Reliable transportation for occasional local client meetings or events (most work is remote)
• A reliable personal device and internet connection to work from (2FA is a must)
• Reachable during standard business hours (flexible daily schedule)
• Excellent communication skills with both clients and teammates

Preferred

• Eagerness to learn new skills and cross-train across marketing disciplines
• Strong time management when given clear frameworks and targets
• Collaborative communication and problem-solving
• Effective social media management and content marketing
• Basic marketing, branding, or design experience (2+ years preferred, but not required)
• Ability to track and assess performance metrics (with support and training)
• Seeks opportunities to bring in new clients — hours and pay will grow with our clientele
• Experience with WordPress, Notion, Wix, Squarespace, or LinkedIn
• Graphic design or web design experience
• Google or Meta advertising experience

Benefits

• Flexible schedule, remote work, paid training, and networking events. PTO and optional Coworks membership available after 90 days.
• Competitive pay based on experience
• Paid training & networking
• Remote/hybrid position with flexible hours
• Opportunity for coworking space membership & PTO after 90-day review
• Opportunity for increased hours after 90-day review