Responsibilities

• Act as the primary liaison with Regulatory and Quality teams to coordinate Document ID requests.
• Track submissions to ensure they move through the review process accurately and on time.
• Cross-reference between revisions to ensure all redlines have been addressed or incorporated.
• Escalate bottlenecks or overdue requests to leadership in a timely manner.
• Manage uploads and version control within PHASE’s MediaLab platform.
• Route documents for approval and archive final versions to maintain accessibility and compliance.
• Monitor deadlines and proactively follow up with stakeholders to keep review cycles on track.
• Lead cadence calls for project tracking and status updates, reviewing priority projects, identifying delays, holding stakeholders accountable, and adjusting timelines as needed with team input.
• Send targeted reminders and follow-ups to ensure deadlines and deliverables stay on track.
• Escalate persistent roadblocks to leadership when necessary.

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent work experience).
• 1–3 years of professional experience in marketing coordination, project support, or related administrative role.
• Strong organizational and project management skills with attention to detail.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Comfortable using digital tools and platforms; familiarity with project management or content approval systems (e.g., MediaLab, ClickUp, Zoho, ZiFlow) is a plus.
• Ability to manage multiple tasks simultaneously and escalate issues appropriately.

Preferred

• Experience supporting teams in a regulated environment, with exposure to good documentation practices (GDP).
• Demonstrated ability to keep cross-functional teams accountable and projects on schedule.
• A proactive, collaborative, and solutions-oriented mindset.