Responsibilities

• Responsible for setting up casino promotions, special events, and giveaways to attract and bring excitement to the casino floor.
• Create and maintain a favorable brand and public image of Lake Mac Casino Resort through social and traditional media outlets and maximize the utilization of these outlets as an effective marketing platform.
• Work closely with the Entertainment Manager to assist in the execution of all the areas including sound, lighting, and vendors.
• Provide exceptional customer service to all internal and external guests.
• Coordinate all promotions and special events with appropriate departments.
• Build player loyalty and promote return visits by maintaining contact with a base of customers via their choice of contact.
• Act as a liaison, handle guest issues and resolve situations to insure smooth operations and excellent customer service.
• Attend required company training.
• Adhere to Safety guidelines.
• Meeting company attendance requirements.

Requirements

• Must obtain and hold a valid gaming license in accordance with the Nebraska Racing and Gaming Commission.
• Must complete all company-required training within designated time frames.

Preferred

• medical, dental and vision insurance
• 401(k) plan and profit-sharing opportunities
• paid time off
• life insurance
• disability
• access to a variety of Aflac coverages at attractive group rates
• Winning Hands Employee Volunteer Program
• employee events, and anniversary and birthday recognition
• strong company culture through teamwork and respect

Benefits

• medical, dental and vision insurance
• 401(k) plan and profit-sharing opportunities
• paid time off
• life insurance
• disability
• access to a variety of Aflac coverages at attractive group rates
• Winning Hands Employee Volunteer Program
• employee events, and anniversary and birthday recognition
• strong company culture through teamwork and respect