Marketing Concierge

Palm Springs, CA (Unknown)

Salary Not AvailableMid Level1+ years expFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive guest-facing sales and concierge support for Hilton Grand Vacations’ vacation ownership program, focusing on presenting mini-vacation packages and ownership opportunities.

  • Own presenting and booking vacation ownership previews and packages.
  • Must-have: Minimum 1 year proven sales or concierge experience.
  • Standout: Flexible schedule and hospitality context for guest-facing roles.

Job Description

Responsibilities

  • Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site owners, guests and visitors.
  • Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.
  • Distribute approved promotional information and providing excellent customer service to all guests while projecting a professional company image.
  • Assist in the implementation and tracking of current and future marketing programs.

Requirements

  • Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.
  • Intermediate computer proficiency with the ability to learn.
  • Able to work a flexible schedule to include evenings, weekends, and holidays.
  • High School diploma or equivalent.
  • Fluency in English (speak, read and write).

Preferred

  • 6 months or more previous experience working in the timeshare industry.
  • Thorough understanding of the area with ability to explain activities, restaurants, and destinations.

Benefits

  • Medical, Dental, and Vision insurance from Day One
  • Financial Wellness - 401k plan with company match
  • Life insurance
  • Company stock purchase program
  • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Team Member Recognition and numerous learning and advancement opportunities
  • Industry-leading training, top notch technology and continuous support.

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded in 1992
Orlando, Florida, USA
14K employees (1,289 in marketing)

Traffic Signals

Monthly Visitors
104.4K
Traffic Source Mix
Search
22%
Direct
51.4%
Referral
17.2%
Social
8.7%
Paid
0.6%

Headcount Trend

Current headcount: ~14.3K

Marketing Team

Marketing Team Size
1,171 (8% of company)
Median Career Experience
16 years
Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
30