Responsibilities

• Manage and maintain social media platforms (Facebook, Instagram, LinkedIn, etc.).
• Create and schedule social media content highlighting community events, patient and caregiver resources, staff spotlights, service lines, and educational topics.
• Monitor engagement, respond to messages and comments in a professional and compassionate manner, and escalate clinical inquiries appropriately.
• Manage and monitor google reviews and website content.
• Manage received survey results and request google review as appropriate.
• Represent the organization at community events, health fairs, networking meetings, and professional association gatherings.
• Develop and maintain relationships with referral sources including hospitals, physician offices, senior living communities, social workers, case managers, discharge planners, and community organizations, working closely with Business Development Representatives.
• Serve as a liaison between the organization and local support groups related to chronic illness, caregiving, hospice, and end-of-life support.
• Educate the community on available services across home health, hospice, personal care, and medical staffing.
• Coordinates community recognition initiatives, including appreciation events, awareness campaigns, and storytelling efforts that promote the organization's mission, culture, and community goodwill.

Requirements

• Associate or bachelor’s degree in Marketing, Communications, Healthcare Administration, Social Work, or related field (preferred).
• Experience in healthcare, hospice, home care, or medical staffing is strongly preferred.
• Background in community outreach, marketing, and/or social media management.
• Strong interpersonal, networking, and relationship-building skills.
• Excellent written and verbal communication skills.
• Compassionate, professional demeanor with sensitivity to patient and family needs.
• Knowledge of healthcare services, referral processes, and community resources.
• Proficient with social media platforms and basic content creation.
• Proficient with constant contact and google review platforms.
• Strong organizational skills and ability to manage multiple priorities.

Preferred

• Associate or bachelor's degree in Marketing, Communications, Healthcare Administration, Social Work, or related field (preferred)
• Experience in healthcare, hospice, home care, or medical staffing is strongly preferred.
• Background in community outreach, marketing, and/or social media management.
• Strong interpersonal, networking, and relationship-building skills.
• Excellent written and verbal communication skills.
• Compassionate, professional demeanor with sensitivity to patient and family needs.
• Knowledge of healthcare services, referral processes, and community resources.
• Proficient with social media platforms and basic content creation.
• Proficient with constant contact and google review platforms.
• Strong organizational skills and ability to manage multiple priorities.

Benefits

• Competitive wages $30.00 to $34.00 DOE
• Weekly Pay
• Mileage
• PTO, Holidays, Medical, Dental, Vision, 401k
• Insperity Perks: Earned Wage Access, Banking and Card Member Discounts, Cashback, and More