Responsibilities

• Act as facility tour lead for prospective clients, families, and referral sources with professionalism and warmth.
• Work with MetaVida Administrator on internal and external awareness of service options
• Maintain up-to-date community announcements on noticeboards and television monitors
• Support the planning, setup, and execution of onsite events for patients, referents, and staff.
• Assist with execution for Futures interdepartmental related events, including alumni events, Family Forum events, and outreach related events.
• Represent Futures at offsite community events, assisting with staging and support.
• Oversee Client Holiday Committee planning and budget.
• Maintain on-site inventory of Outreach collateral and distribute at the direction of the Marketing & Events Manager.
• Create organic, day-of content several times per week that highlights patient activities, staff engagement, alumni involvement, and the overall Futures environment.
• Provide design support for client engagement platforms, presentations, and informational materials.
• Capture offsite photos and videos during Outreach and Community events.
• Organize and deliver captured content to the Marketing & Events Manager for review and posting.
• Ensure all content aligns with brand standards, messaging guidelines, and privacy requirements.

Requirements

• Bachelor’s degree
• 2+ years in Communications & Marketing, Hospitality, or Events role.
• Prior knowledge/experience in behavioral healthcare preferred.
• Flexibility to work occasional evenings or weekends with prior notice.
• Excellent interpersonal, communication, and organizational skills.
• Ability to multitask and adapt in a fast-paced environment.
• Familiarity with social media and design platforms.

Preferred

• Prior knowledge/experience in behavioral healthcare preferred.