Responsibilities

• External Communications
• Consistently plan and publish content across our social channels to grow brand visibility and support demand generation. Monitor brand sentiment and mentions using social listening tools, flagging reputational risks early and surfacing engagement opportunities
• Actively participate in relevant online communities, forums, and conversations where the brand has a credible voice, building goodwill and visibility
• Continuously refine external messaging using performance data and audience insights, A/B testing language, format, and channel mix to improve resonance and conversion
• Draft, coordinate and publish press releases and related media materials in partnership with leadership and external partners, ensuring announcements drive external awareness and are distributed on schedule
• Report on social, PR, and messaging performance on a regular cadence, translating results into business-impact narratives for leadership and cross-functional stakeholders
• Partner with external employee brand reputation 3rd parties, such as Indeed/Glassdoor to maintain and improve company profiles and visibility in sync with recruiting team
• Internal Communications
• Own the intake, planning, and execution of internal communications, working with department leaders to ensure employees receive timely, clear, and consistent messaging on company news, initiatives, and changes
• Serve as the primary owner of the company's Confluence-based intranet (currently in development), maintaining it as the central hub for internal communications, company meeting decks, and related resources. Manage space and page structure, permissions, and templates, and help shape its ongoing build-out and content strategy

Requirements

• Bachelor of Marketing, Communications, Public Relations, or closely related field preferred
• 3-5 years of experience in marketing communications, corporate communications, or a related field, with demonstrated work spanning both external and internal communications
• Strong writing and editing skills, with the ability to adapt tone across press releases, social posts, and internal announcements
• Experience with social media management and listening tools, and comfort interpreting performance data to refine messaging
• Experience supporting or leading internal communications programs, including planning, drafting, and stakeholder coordination
• Strong project management skills and comfort owning intake processes, templates, and standards
• Ability to manage competing priorities across external and internal audiences, and to translate company updates into narratives relevant to each
• Self-starter/proactive approach, identifying and presenting new opportunities
• Hybrid work location: both in-office in the Town & Country, MO office and work-from-home is expected
• Preferred:

Preferred

• Working knowledge of managing a Confluence-based company intranet (information architecture, page/space organization, permissions, and content maintenance), or strong familiarity with comparable platforms and a fast ability to ramp up on Confluence specifically

Benefits

• Industry-Leading Health Coverage: Access to top-tier health, dental, and vision insurance plans, ensuring you and your family stay healthy and protected.
• Financial Security: Enjoy peace of mind with life insurance, as well as both short-term and long-term disability coverage.
• An Investment in Your Future: Our competitive 401(k) plan with company match, helps you plan ahead, with opportunities to build and grow your retirement savings.
• Flexible Spending Options: Take advantage of flexible spending accounts (FSA/HSA) to cover out-of-pocket medical, dental, and childcare expenses with pre-tax dollars.
• And So Much More: From wellness programs to additional perks, we go above and beyond to create a workplace that values and supports you every step of the way.