Center for Hearing and Communication

Marketing and Communications Manager

New York, USA (Hybrid)

$80K/yr – $90K/yrMid Level3+ years expFull time

Posted 3 months ago

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Job Summary

Drive CHC’s marketing and communications to raise awareness and attract clients for the Center for Hearing and Communication, with a focus on digital presence and audience engagement.

  • Own content strategy and multi-channel communications to increase reach.
  • Must-have: 3–5+ years in marketing or communications with strong writing.
  • Standout: Experience collaborating with vendors and managing digital campaigns in a nonprofit setting.

Job Description

Responsibilities

  • Develop and implement marketing strategies that increase awareness of CHC and drive new client inquiries
  • Identify opportunities to reach new audiences and position CHC as a trusted, go-to resource at the moments when individuals and families are actively seeking answers and care
  • Track performance and adjust strategies to improve engagement and results
  • Manage and grow CHC’s digital presence, including website, e-newsletters, and social media
  • Create and execute content strategies that increase engagement and drive traffic to CHC’s services
  • Partner with external consultants on SEO and digital initiatives as needed
  • Oversee website content and user experience, ensuring clarity, accessibility, and ease of navigation
  • Work with external vendors to maintain and improve site performance
  • Use analytics tools to inform improvements and better understand user behavior
  • Lead CHC’s presence across social media platforms with a clear, consistent, human voice that builds engagement and trust

Requirements

  • 3–5+ years of marketing or communications experience
  • Strong writing and editing skills
  • Experience with social media, email marketing, and website management
  • Ability to think strategically and execute independently
  • Strong organizational and project management skills
  • Collaborative, flexible, and able to manage multiple priorities
  • Interest in mission-driven work

Preferred

  • Experience in a nonprofit, healthcare, or mission-driven organization
  • Familiarity with tools such as Wix, Constant Contact, Canva, or similar platforms
  • Familiarity with SEO and/or digital advertising (e.g., Google Ad Grant)
  • Experience working with external vendors or consultants

Benefits

  • CHC offers a competitive salary commensurate with experience, along with a comprehensive benefits package, including health insurance and generous paid time off.