Responsibilities

• Assist the Director in all aspects of Marketing and Communications as it relates to the strategic plan.
• Support the development and execution of written and digital content across print, web, email, and social media channels.
• Write, edit, and distribute monthly e-newsletters, online appeals, and direct mail appeals.
• Create and adapt content for POH materials including newsletters, brochures, development collateral, annual reports, flyers, and social media.
• Use Canva (or Adobe, if preferred) for light design needs such as content for social media posts, e-signature banners, slideshows, as needed.
• Update and maintain website content through the agency’s CMS and ensure all materials align with Project Open Hand’s brand guidelines.
• Create and coordinate social media posts, including content creation, scheduling, monitoring, and basic performance reporting.
• Monitor and report on digital marketing metrics (website, email marketing, and social media).
• Support Events with collateral creation and production for fundraisers, cause marketing, and partner events.
• Support PR and media outreach by drafting press releases, articles, talking points, and presentations.

Requirements

• One-year experience in marketing, communications, digital content, or related field.
• Strong writing, storytelling, and editing skills, with the ability to tailor content for different audiences and channels.
• A keen eye for good graphic design is a must.
• Proficiency in Canva (no advanced graphic design expertise required), HootSuite or other social media management platform, and Web Content Management System (CMS) Drupal or similar CMS Platform.
• Familiarity with social media management platforms (e.g., Hootsuite, Later) and experience creating, scheduling, and monitoring posts.
• Basic understanding of digital marketing tools and principles (email campaigns, analytics, Google Ads preferred).
• Proficiency in Microsoft Office 365 (Excel, OneDrive, Outlook, PowerPoint, SharePoint, and Word).
• Ability to work independently, supporting multiple projects, and meeting deadlines.
• Strong organizational skills and the ability to handle multiple projects, with high attention to detail.
• Ability to work cross-functionally with a diverse range of partners, peers & volunteers.

Preferred

• Bachelor’s degree in marketing, communications, or related field.
• Experience filming and editing video.
• Website design and content management.
• Experience in the fundraising/development.
• Proficiency in photography and videography (shooting and editing).
• Experience producing content for social media sites, such as Facebook, Twitter, Instagram, and YouTube.
• Proficiency in Adobe Creative Suite (Adobe Photoshop, Illustrator, and InDesign)
• Experience in working with contract designers, commercial printers, and volunteers.