Marketing and Communications Coordinator at Olympia Federal Savings (OlyFed) | Olympia, WA

Olympia Federal Savings (OlyFed)

Marketing and Communications Coordinator

Olympia, WA (On-site)

Salary Not AvailableMid LevelInternship

Posted 4 months ago

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Job Summary

Drive marketing and communications for OlyFed, coordinating content, digital initiatives, and community engagement.

Own content creation and messaging across the Association’s website, social channels, and owned media.
Must-have: Two+ years in marketing/PR in financial services with CMS, social, email tools.
Standout: Ability to manage multiple projects end-to-end with outside vendors and within budgets.

Job Description

Responsibilities

Collaborate on design, maintenance, and content for the Association’s website and social media. Lead content planning and written messaging.
Develop monthly editorial calendar for social media channels and engaging content to enhance community connections.
Craft and develop written communications for OlyFed owned media channels, public affairs initiatives, and projects including op-eds, speeches, executive communications, and more.
Develop messaging strategy for digital marketing initiatives including customer email campaigns, in-branch broadcast screens, online banking advertising, texting initiatives, video content, and podcast production.
Analyze and evaluate industry trends, competitive environment and new product features, functionality, and application to improve customer experience and product quality.
Support responses to online customer reviews and community mentions.
Evaluate, strategize, and implement new digital branch features and benefits.
Assist digital branch team with tools, resources, and collateral to enhance customer experience for acquisition and retention purposes.
Produce content and resources for OlyFed associates to share through their professional social accounts to build partner referral networks.
Write, edit, and proofread projects.

Requirements

Bachelor’s degree or equivalent experience and training is preferred.
Previous marketing, public relations, and/or graphic design experience preferred.
At least two years’ experience in the financial industry or a related field preferred.
Must be bondable.
Excellent public and customer relations skills to effectively communicate with internal and external customers, determine needs and maintain confidence.
Proficiency with website content management systems, social media platforms, email marketing platforms, podcast production tools, graphic design programs, video editing software, and MS. Mac experience helpful with the ability to learn new software.
Exceptional written and verbal communication skills including the ability to clearly communicate and coordinate group projects and events.
Work independently with little supervision. Flexibility to work outside office hours.
Excellent proofreading skills and attention to detail.
Organizational skills and composure. Flexibility and adaptability to prioritize a fluctuating workload in a customer-driven environment.

Preferred

Bachelor’s degree or equivalent experience and training is preferred.
Previous marketing, public relations, and/or graphic design experience preferred.
At least two years’ experience in the financial industry or a related field preferred.

Benefits

Employees are covered by medical, dental, vision, basic life insurance and long-term disability. Voluntary benefit coverage includes life insurance, AD&D, legal, accident, critical illness, hospital indemnity, and FSA. Options for family coverage are available. 401k plan with immediately vested 5% match and profit sharing. Eligible for annual incentive bonus. Full-time employees receive paid time off per month: 6.67 hours vacation and 8 hours sick leave, plus 11 paid holidays, a float holiday, a birthday holiday, 24 wellness hours, 16 volunteer hours. Modified for part-time employees.

Olympia Federal Savings (OlyFed)

Olympia Federal Savings began in 1906 in downtown Olympia remaining a mutual savings and loan, owned by our account holders ever since. With loans and deposits staying local, you can rest-assured knowing your dollars are reinvested back into the community in which you work and live. We are also a portfolio lender, which means we don’t sell your loan, it remains with us throughout its lifetime; giving you peace-of-mind knowing exceptional customer service and support is with you every step of the way. This commitment to local lending improves our local education systems, economy, social services, and municipalities; which in turn helps strengthen our local quality-of-life. OlyFed is truly a great combination of community passion and local banking at its best.This is home. It’s where we raise our families, create memories with neighbors and share life and special occasions with loved ones. This is why each year OlyFed dedicates at minimum 5% of our profits to support hundreds of nonprofit organizations; however, in the past 6 to 7 years when the needs have been greater, we have contributed 10 to 15% of our profits toward charitable endeavors. In addition, OlyFed employees dedicate hundreds of hours of their time and talents through volunteer service to many important and vital causes in our South Sound region.Olympia Federal Savings has maintained a 5-star “superior” rating from Bauer Financial. Only 1% of the nation’s banks have earned Bauer’s top rating for so long and with such consistency, making us one of the strongest banks in the South Sound. With 8 branches in Thurston and Mason counties to serve you; our professional, knowledgeable and compassionate bankers are just a short walk, bike ride or drive away. We also provide our customers with the modern conveniences of online and digital banking, so if you’re out of town or just more comfortable managing your account from the comforts of your couch you can do that too.

Founded in 1906

Olympia, Washington, USA

86 employees (2 in marketing)

www.olyfed.com