Responsibilities

• Serve as subject matter expert of content-management systems (SharePoint)
• Identify strategic solutions to build and publish content that meet needs of various teams
• Troubleshoot and resolve intranet-related tickets filed using ServiceNow
• Maintain established governance practices for the platform
• Conduct page audits and evaluate analytics to improve page performance
• Provide guidance around keywords, language and metadata tags to improve search functionality
• Contribute to strategic vision for intranet improvements and enhancements
• Maintain message and design integrity on all intranet pages by using DaVita’s branding
• Work closely with intranet content owners across lanes to develop and maintain relevant content
• Support the planning and execution of special projects related to the intranet

Requirements

• Minimum 1-2 years of web, marketing or communications experience
• Bachelor's degree in a related field
• Experience using various content management systems
• Ability to plan, prioritize and independently execute the completion of all projects in a fast-paced environment
• Ability to deliver with accuracy, integrity and attention to detail within established deadlines
• Effective and efficient in managing relationships; communicating with all levels of management, executives and outside vendors

Preferred

• Experience working in SharePoint/Microsoft suite
• Experience using ServiceNow or other request management, service delivery, or workflow automation platforms
• AP style proficiency

Benefits

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.