Responsibilities

• Identify and generate new lead opportunities through relationship building
• Participate in ongoing product training courses
• Work internally with a team on implementation plans
• Work with your manager to ensure alignment with company goals
• Review sales activities and prospective customers with management
• Execute day-to-day sales, marketing, and campaign management
• Manage the implementation and delivery of a key client’s activity, maximizing performance, return on investment, and identifying an opportunity to expand
• Own all problem-solving, troubleshooting, client campaign requests, and key implementations

Requirements

• 1 to 3 years of Customer Service experience
• Ability to cross-train and develop team members
• Excellent verbal and written communication
• Ability to multi-task and react well under pressure and treat others with respect
• Identifies and resolves problems promptly
• Prioritizes and plans work activities
• Focuses on solving conflicts and listening to others without interrupting
• Work efficiently and effectively, both independently and as a team
• B balances team and individual responsibilities and helps build a positive team spirit
• Adapts and is able to deal with frequent changes in the work environment