Marketing Advisor - Remote Call Center

Fredericksburg, VA (Remote)

Salary Not AvailableMid LevelFull time

Posted 4 months ago

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Job Summary

Drive high-volume client onboarding and relationship growth through phone-based sales for a marketing services provider.

  • Own inbound/outbound calls to onboard clients and drive satisfaction
  • Must-have: Excellent sales and service skills in a fast-paced environment
  • Experience identifying client needs to sell additional services and generate referrals

Job Description

Responsibilities

  • Handle a high-volume of inbound and outbound calls from newly established and existing clients
  • Provide exceptional service to ensure an effective and efficient new client on-boarding experience and/or client satisfaction and retention
  • Identify clients’ marketing business needs to sell additional services and generate referrals
  • Key performance indicators include phone-time, outbound dials, and sales results

Requirements

  • Excellent sales and service skills, strong work ethic, a coach-able attitude, an outgoing and competitive personality, and an ability to thrive in a fast-paced, performance-based call center environment
  • Permanent residency in one of the following states is required: FL, GA, SC, NC, NJ, PA, DE, VA, KY, TN, IN, MI, MO, MN, AL, TX, OK, CO, NM, AZ, UT, or NV only
  • Ability to work a traditional 40-hour schedule from a dedicated, distraction-free workspace with high-speed internet

Preferred

  • Experience with digital and direct mail marketing tools

Benefits

  • Full benefits package includes medical, dental, vision, 401(k) with company match, paid time off, and much more
  • Equipment needed to work remotely is provided by the company
ReminderMedia logo

ReminderMedia

4.2 Glassdoor

Established in 2003, ReminderMedia has since been providing unique and top-of-the-line client follow-up tools for many industries. Referral-based businesses benefit greatly from products like American Lifestyle magazine, Good to Be Home and Start Healthy magazine. With an established foundation in the real estate market and a booming rise in the financial and insurance industries, we've developed the techniques and innovations that allow every industry to take advantage of referrals and repeat business like no other products available.The team at ReminderMedia carries well over 30 years of experience in advertising, sales, and marketing. Our graphic design team provides superior art for our customers at a fraction of the cost an agency would charge. Supported by advanced technology on the back end, our IT staff and programmers are second to none. ReminderMedia looks to the future for every aspect of our business including the most current digital printing technologies that allow us to customize minute details of the American Lifestyle and Start Healthy publications so that it comes personalized, right from the desk of our clients.We are proud to have been among the winners in the Philadelphia100 search for the fastest growing, privately held companies in the region as well as Inc. 5000's list of the fastest-growing private companies in America. ReminderMedia has held these honors for multiple years.Moving forward, ReminderMedia continues to explore new markets and new methods to allow you to stand above the rest and build relationships with clients, friends, and decision-makers.

Founded in 2004
King of Prussia, Pennsylvania, USA
256 employees (72 in marketing)
80% recommend to a friend
86% CEO approval

Traffic Signals

Monthly Visitors
129.5K
Traffic Source Mix
Search
21.3%
Direct
73.6%
Referral
4.1%
Social
0.7%
Paid
0.3%

Headcount Trend

Current headcount: ~256

Marketing Team

Marketing Team Size
57 (22% of company)
Median Career Experience
14 years
Median Tenure
5.1 years
Marketing Roles Posted (Last 30 Days)
1