Responsibilities

• 1. Relationship Marketing & Business Development
• - Establish & Maintain Partnerships: Proactively research, contact, and visit local referral sources (including healthcare professionals, hospital discharge planners, local VA clinics, elder law firms, and community organizations) to generate a steady stream of client referrals.
• - Community Representation: Act as the primary brand ambassador for Independent at local healthcare events, senior expos, job fairs, and community gatherings.
• - Collateral & Campaign Management: Coordinate with our internal marketing team to distribute brochures, flyers, and digital marketing materials that clearly highlight our non-medical home care services.
• - Strategic Tracking: Maintain detailed records of outreach activities, referral sources, and follow-ups in the company's CRM system (Streak).
• 2. Client Admissions & Intakes
• - New Client Intakes: Respond promptly to incoming inquiries and referrals, conducting initial telephone screenings and consults.
• - In-Home Assessments: Travel locally to conduct comprehensive, compassionate, and compliant in-home client assessments and admissions.
• - Plan of Care Coordination: Gather all necessary clinical and lifestyle documentation to build personalized, person-centered service plans.
• - Seamless Handoff: Collaborate closely with regional scheduling coordinators and onboarding managers to ensure caregiver matching aligns perfectly with the client’s unique needs and schedule.

Requirements

• Self-Starter Mentality: High autonomy, strong work ethic, and the ability to organize your own daily calendar of marketing and client visits.
• Team-First Attitude: A collaborative spirit who communicates effectively with office administrative staff, schedulers, and regional management.
• Exceptional Communication: Natural ability to build immediate rapport, empathy, and trust with elderly clients, their families, and high-level medical professionals.
• Reliable Transportation: This position requires local travel across the county and region. A valid PA driver’s license, reliable personal vehicle, and active auto insurance are strictly required.
• Tech Savvy: Comfortable using scheduling software, database applications, and G-Suite tools (Google Drive, Docs, Sheets, and CRM tracking).

Preferred

• Industry Experience (Preferred): Prior experience in home care marketing, senior living sales, healthcare administration, or medical admissions is highly valued.

Benefits

• Mobile Support: Generous mileage reimbursement to cover your travel.
• Health & Wellness: Monthly healthcare stipend to support your medical costs.
• Work-Life Balance: Generous Paid Time Off (PTO) program.
• Supportive Environment: Comprehensive on-the-job training, mentorship, and a tight-knit corporate culture that values every team member's operational contribution.