Responsibilities

• Develop innovative visual concepts and creative strategies that support Macy’s brand, seasonal campaigns, promotional events, store experiences, and special initiatives.
• Create high-quality renderings, mood boards, and visual storytelling materials that clearly communicate creative vision and design intent.
• Partner with the Visual Director and cross-functional teams to design customer-centric experiences aligned with brand objectives and business priorities.
• Translate business goals and abstract ideas into clear, compelling visual concepts for execution across retail environments and customer touchpoints.
• Research emerging trends in retail, fashion, design, technology, and experiential marketing to inform and inspire future initiatives.
• Leverage AI-powered creative tools and visualization technologies to accelerate ideation and enhance concept development.
• Develop executive-ready presentations that effectively convey creative concepts, strategic rationale, and implementation opportunities.
• Collaborate with Merchandising, Marketing, Store Design, Production, and external partners to ensure alignment and successful execution.
• Balance innovation with customer experience, operational feasibility, budget considerations, and brand consistency.
• Stay current on advancements in AI, rendering technology, visualization tools, and design software to continuously improve capabilities.
• Manage multiple projects simultaneously while maintaining quality, attention to detail, and on-time delivery.
• Foster a culture of creativity, collaboration, innovation, and continuous learning within the Visual organization.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Requirements

• Bachelor’s degree or equivalent work experience in a related field.
• 5-plus years of experience in retail design, visual merchandising, creative concept development, experiential design, environmental design, or a related creative discipline.
• Able to work a flexible schedule based on department and company needs.
• Able to travel up to 20%

Benefits

• Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future.
• Prioritize your well-being with paid time off and eight paid holidays.
• Grow your career with continuous learning and leadership development.
• Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement
• Access the full menu of benefits offerings here .