Manager, Social Media

Columbus, OH (On-site)

Salary Not AvailableManager5+ years exp

Posted 12 days ago

Job Summary

Own and lead Charleys social media strategy end-to-end, from planning and content development to franchisee collaboration and performance optimization, across platforms to grow awareness, engagement, and sales.

  • Own social strategy, calendar, and brand voice
  • Partner with creative, franchisees, and influencers
  • Own analytics and reporting

Job Description

Responsibilities

  • Social Media Strategy & Planning
  • Develop and own brand social media strategies that drive awareness, engagement, and digital sales performance across platforms including Instagram, Facebook, TikTok, and LinkedIn
  • Build and manage a social content calendar that balances trending, evergreen, and campaign-aligned content
  • Translate brand positioning and campaign objectives into platform-specific social strategies and content approaches
  • Stay ahead of social platform trends, algorithm changes, and emerging opportunities to keep brand relevant and competitive
  • Content Development & Creative Leadership
  • Lead creative brief development and collaborate with internal creative team to produce high-performing social content
  • Establish and maintain brand voice, visual standards, and content quality across all social channels
  • Manage content review, approval workflows, and publishing schedules across multiple platforms
  • Identify and champion influencer and creator partnerships that amplify brand reach and authenticity

Requirements

  • 5+ years of experience in social media management, digital marketing, or content strategy
  • Proven track record of developing and executing social media strategies that drive measurable business results
  • Deep knowledge of social platforms, algorithms, content trends, and community management best practices
  • Experience managing brand social accounts at scale, including multi-location or franchise environments
  • Strong analytical skills and experience with social media analytics and management tools (Sprout Social preferred)
  • Experience collaborating with creative teams, agencies, and influencer and creator partners
  • Excellent written communication skills with the ability to adapt brand voice across audiences, channels, and tactics
  • Strong project management skills and ability to manage multiple priorities in a fast-paced environment

Preferred

  • Experience in restaurant, franchise, or retail marketing
  • Familiarity with paid social advertising strategy and performance metrics
  • Experience building or scaling a social media function
  • Knowledge of influencer campaign management and contracts

Benefits

  • Generous paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending account (HSA)
  • Retirement benefits or accounts
  • Gym memberships or discounts
  • Employee discounts

Marketing Team

Marketing Roles Posted (Last 30 Days)
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Manager, Social Media

Charleys · Columbus, OH · On-site