Manager, Site Marketing

Santa Monica, CA (On-site)

$59K/yr – $84K/yrManagerFull time

Posted 2 weeks ago

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Job Summary

Own on-site merchandising and marketing programming across artist stores to convert traffic into revenue, balancing artist priorities, product performance, and cross-channel campaigns.

  • On-site strategy: translate artist and catalog priorities into storefront plans, merchandising, and page-level experiences to drive conversion.
  • Cross-channel alignment: coordinate paid, email, CRM, social and affiliate activity around launches and promotions to boost funnel performance.
  • Testing and optimization: identify site flow and landing page improvements, offer strategies, and cart paths to lift AOV and sell-through.

Job Description

Responsibilities

  • Lead on-site marketing programming across the sites, including promotions, to achieve store revenue and conversion goals.
  • Optimize fan journeys from traffic source to product discovery, storytelling, offer, and purchase.
  • Align cross-channel execution with paid media, email, CRM, social, label, and artist teams.
  • Merchandise and prioritize products, collections, campaigns, and offers on the storefront to drive engagement, conversion, and revenue.
  • Identify opportunities to improve site performance through testing, merchandising adjustments, landing page optimization, offer strategy, and improved shopping paths.
  • Translate artist priorities, label needs, inventory considerations, product performance, and commercial goals into an actionable site plan.
  • Lead on-site marketing strategy for a portfolio of artist stores, ensuring storefront activity aligns to commercial priorities, artist moments, fan demand, and revenue goals.
  • Build and manage site marketing calendars that coordinate releases, product drops, promotions, tour moments, seasonal opportunities, CRM pushes, paid media campaigns, and evergreen selling periods.
  • Prioritize the highest-value opportunities across stores and campaigns, balancing business impact, artist priorities, product performance, traffic drivers, and operational feasibility.
  • Translate campaign demand, product priorities, and artist moments into clear storefront plans that define what should show up, where it should appear, when it should launch, and how it should support conversion.
  • Lead planning conversations with cross-functional partners to ensure site strategy is proactive, commercially grounded, and clearly connected to broader marketing and revenue goals.
  • Lead planning and execution of on-site marketing campaigns that support new releases, product launches, catalog moments, artist exclusives, preorders, restocks, tour activity, limited-edition drops, and seasonal moments.
  • Own merchandising recommendations across homepages, collections, product pages, campaign destinations, navigation paths, cart moments, and other key storefront placements.
  • Determine how products, collections, campaigns, and offers are surfaced, sequenced, and prioritized to improve product discovery, fan engagement, conversion, average order value, and sell-through.
  • Develop promotional strategies across sitewide and artist-specific moments, including offer placement, messaging, landing page strategy, timing, and coordination with CRM, paid media, and other marketing channels.
  • Use proven ecommerce levers such as discounts, bundles, free shipping, gift-with-purchase, exclusives, presale access, urgency messaging, and limited-time moments to support demand capture and conversion.
  • Ensure storefront plans reflect artist brand, campaign strategy, customer needs, and commercial opportunity while making it easy for fans to discover and purchase priority products.
  • Shape customer journeys from traffic source to product discovery, storytelling, offer, purchase, and repeat engagement.
  • Develop landing page and campaign destination strategies, including product hierarchy, content flow, collection logic, module placement, CTA strategy, and shopping paths.
  • Identify opportunities to improve site flow, content clarity, product visibility, merchandising logic, and conversion paths across priority stores and campaigns.

Universal Music Group

3.7 Glassdoor

Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries. Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. Universal Music Group's labels include A&M Records, Astralwerks, Blue Note Records, Capitol Christian Music Group, Capitol Records, Capitol Records Nashville, Caroline, Decca, Def Jam Recordings, Deutsche Grammophon, Disa, Emarcy, EMI Records Nashville, Fonovisa, Geffen Records, Harvest, Interscope Records, Island Records, Machete Music, MCA Nashville, Mercury Nashville, Mercury Records, Motown Records, Polydor Records, Republic Records, Universal Music Latino, Verve Label Group, Virgin Records, Virgin EMI Records, as well as a multitude of record labels owned or distributed by its record company subsidiaries around the world. UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.). UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world. Universal Music Group is a Vivendi company. Find out more at: http://www.universalmusic.com.View our current career opportunities at: http://www.umusiccareers.com

Founded in 1934
Santa Monica, California, USA
19K employees (8,504 in marketing)
65% recommend to a friend
74% CEO approval

Traffic Signals

Monthly Visitors
352.6K
Traffic Source Mix
Search
55.2%
Direct
34%
Referral
6.9%
Social
3.5%
Paid
0.4%

Headcount Trend

Current headcount: ~18.7K

Marketing Team

Marketing Team Size
2,960 (16% of company)
Marketing Roles Posted (Last 30 Days)
11

Funding

Total Funding
$8.6B
Last Raise
Post IPO Debt, 3 years ago

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