Manager, Regional Marketing, Tim Hortons, US, New Markets (South)

Miami, FL (Unknown)

Salary Not AvailableManager3+ years expFull time

Posted 2 months ago

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Job Summary

Drive Tim Hortons’ New Markets growth by owning local marketing for openings from pre-launch to grand opening across growing markets.

  • Own local marketing strategy and execution across new and growing markets.
  • Must-have: Location flexibility with 50–70% travel and field-first presence.
  • Standout: Partner with franchisees and cross-functional teams to deliver traffic-driving openings and community engagement.

Job Description

Responsibilities

  • Lead all new markets New Restaurant Opening (NRO) marketing support, from pre-launch planning through grand opening execution
  • Own local marketing strategy and execution across new and growing markets
  • Lead grand openings and local activations end-to-end, creating memorable, traffic-driving guest experiences
  • Partner with franchisees to develop tailored marketing plans that drive sales and long-term growth
  • Guide franchise owners in community relationship building: regional marketing, local partnerships, and social impact initiatives
  • Execute and optimize campaigns (mailers, promotions, in-store, digital) using performance data to improve ROI
  • Collaborate cross-functionally with Brand, Media, Creative, Digital, and Operations teams to deliver best-in-class execution
  • Support media planning, influencer activations, and local partnerships to increase brand visibility
  • Analyze campaign and market performance, providing actionable insights to improve traffic and profitability
  • Build and maintain strong franchisee relationships through regular communication, weekly/monthly status checks, and in-person restaurant visits

Requirements

  • Location: Miami preferred; remote candidates in the South considered (Nashville or Texas)
  • Travel & Schedule: This is a field-first role — you’ll be where the action is. Expect approximately 50% to 70% travel with occasional weekend availability required as we open new markets and activate in communities across the U.S.

Preferred

  • Bachelor’s Degree in Business, Marketing, Sales, or a related field
  • 3–7 years of experience in marketing, field marketing, or a related role
  • Background in local store marketing (LSM), grand openings, or community-based marketing
  • Familiarity with analyzing sales, traffic, and promotional performance in a multi-unit environment
  • Advanced proficiency in Microsoft Office (especially Excel and PowerPoint) and AI tools
  • Strong business acumen with proven ability to build and maintain productive franchisee or client relationships
  • Excellent organizational skills with the ability to manage multiple priorities and deliver on time and on budget
  • Passion for building brands at the local level and engaging with communities
  • Ability to take initiative and operate with urgency in a fast-paced, dynamic environment

Benefits

  • Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Tim Hortons logo

Tim Hortons

Tim Hortons is more than a coffee shop – it’s one of the largest restaurant chains in North America and the largest in Canada. Its diverse menu appeals to a broad range of tastes, solidifying its place as one of Canada’s most iconic brands in the process. The company operates in the highly competitive quick-service restaurant sector, part of the broad multi-billion dollar food-service business. Its powerful scale and reach in Canada creates unmatched opportunities, but also the dynamic challenge of leading the industry. Tim Hortons is more than a place to work – it’s a chance to be a part of the driving force behind a company and culture so many people love. Find your role in this growing company and help us serve the neighbourhoods we call home.

Founded in 1964
Toronto, Ontario, CAN
7K employees

Traffic Signals

Monthly Visitors
2M
Monthly Google Ads Budget
$107
Traffic Source Mix
Search
55.6%
Direct
37.4%
Referral
4.6%
Social
0.9%
Paid
1.4%

Headcount Trend

Current headcount: ~7K

Marketing Team

Marketing Roles Posted (Last 30 Days)
1

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