Responsibilities

• Team Leadership & Operations Perform management responsibilities to include, but are not limited to involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
• Provider Engagement & Communication Strategy
• Develop and execute the provider communication roadmap, encompassing traditional and digital strategies to increase engagement, adoption, and support of organizational initiatives.
• Lead provider education initiatives, including outreach to key partners and providers.
• Evaluate the effectiveness of communication and education strategies and adapt as needed.
• Strategic Planning & Collaboration
• Partner with cross-functional teams (Legal, Regulatory, Senior Leadership) to ensure alignment of strategies and tactics.
• Monitor regulatory changes and develop mitigation strategies to protect network viability and revenue.
• Design, develop, and implement value-added service programs to support network growth and retention.
• Other duties as assigned or requested.

Requirements

• 5 years of experience in business analysis and provider/marketing communications
• 3 years with Management or leadership role
• Bachelor’s degree in business administration/management, communications, marketing, or related field or relevant experience and/or education as determined by the company in lieu of bachelor’s degree.

Preferred

• Master’s degree in business administration/management, communications, marketing, or related field.
• 5 years of experience in the dental or health insurance industry or regulatory compliance
• 5 years of experience in project management/process design