Responsibilities

• Build and lead a team of 6+ Project Managers; provide mentorship, career development, and performance management (Hire and Develop the Best)
• Foster a team culture of operational rigor, ownership, and a growth mindset; set and maintain a high bar for delivery quality (Insist on the Highest Standards)
• Develop and implement training programs to enhance team capabilities and project management methodologies
• Conduct regular 1:1s, team meetings, and performance reviews to ensure team growth, alignment, and success
• Oversee a complex portfolio of marketing initiatives, ensuring strategic alignment and optimal resource allocation (Deliver Results)
• Lead the most complex, high-impact programs within WWGS Marketing, focusing on large-scale, multi-channel creative campaigns
• Establish portfolio governance frameworks and ensure consistent project delivery standards across the team (Insist on the Highest Standards)
• Proactively identify risks and dependencies; devise mitigation plans and contingency options; escalate with recommended solutions when appropriate (Dive Deep)
• Build and maintain trusted relationships with senior leadership; translate operational data into strategic recommendations that align portfolio outcomes with marketing goals (Earn Trust)
• Present progress, risks, and capacity trade-offs to senior stakeholders; influence prioritization decisions with clear data and business context (Have Backbone; Disagree and Commit)

Requirements

• 4+ years of program or project management experience
• 4+ years of delivering cross functional projects experience
• 2+ years of team management experience
• Experience defining program requirements and using data and metrics to determine improvements

Preferred

• Comfort navigating ambiguity and shifting priorities in a fast-paced environment
• Track record of building, developing, and scaling a project management team in a high-volume creative or marketing environment
• Experience managing end-to-end creative or marketing campaign delivery across multiple channels simultaneously
• Demonstrated ability to define project scope, establish success criteria, build RACI frameworks, and deliver against aggressive timelines
• Experience working within or alongside creative/design teams, advertising agencies, or brand marketing organizations — with an understanding of creative workflows, review cycles, and the iterative nature of creative development

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)