Manager, Project Management - Creative Operations Producer - Sam's Club Member Access Platform (MAP)

Bentonville, AR (On-site)

$70K/yr – $130K/yrManager2+ years expFull time

Posted 6 weeks ago

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Job Summary

Own the end-to-end creative operations workflow for multi-client campaigns, ensuring on-time delivery and strict adherence to production standards across internal teams and the agency of record.

  • Production ownership: schedule, track, and shepherd assets from briefing to client handoff, with clear timelines and revision controls.
  • Cross-functional liaison: coordinate between internal stakeholders and the agency of record to prevent bottlenecks and escalate risks early.
  • Asset delivery and review: route, review feedback, and coordinate revisions to meet platform and compliance requirements.

Job Description

Responsibilities

  • Facilitate creative production for campaigns and deliverables associated with 5–10 account lists.
  • Partner with clients to obtain source files, raw assets, and complete creative briefs.
  • Initiate work requests in Workfront, develop production schedules, and manage project timelines in coordination with the agency of record.
  • Serve as the primary liaison between internal stakeholders and the agency of record to ensure timely delivery of creative assets.
  • Route final creative assets to clients for review and approval, manage client feedback, and coordinate revisions with the agency of record.
  • Maintain detailed tracking and status reporting for all campaigns in progress.
  • Initiate the push/handoff process for approved creative assets and ensure delivery meets platform and compliance requirements.
  • Enforce production standards internally and externally, including timelines, quality expectations, and revision limits.
  • Ensure adherence to cross-functional processes across internal and external teams.
  • Proactively identify and escalate at-risk campaigns or deliverables.

Requirements

  • 2+ years’ experience in Creative Operations, Business Operations Management, Account Management, or Marketing.
  • Experience in the digital media industry, preferably within or in partnership with an agency environment.
  • Strong understanding of project management fundamentals, including issue resolution, risk management, and resource allocation.
  • Familiarity with Jira, Apian, Salesforce, Workfront, or similar workflow management tools.
  • Bachelor’s degree in Business, Finance, Computer Science, or related field and 2 years’ experience in project management, business, operations, or related area OR 4 years’ experience in project management, business, operations, or related area.
  • 1 year’s experience working in cross-functional teams.

Preferred

  • Data analytics and project management systems, Supervisory experience
  • Masters: Business
  • Project Management - Project Management Professional - Certification, Six Sigma Green Belt - Certification

Benefits

  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Sam's Club logo

Sam's Club

3.3 Glassdoor

Sam’s Club (NYSE: WMT) a division of Walmart Inc., is the membership warehouse club solution for everyday living. Our President and CEO is Chris Nicholas and our headquarters is in Bentonville, AR. For the fiscal year ending January 31, 2023, Sam’s Club’s total revenue was $84.3 billion.There are almost 600 clubs across the U.S and Puerto Rico and each averages approximately 136,000 square feet. Our first club opened in Midwest City, Oklahoma, in 1983. Many clubs include sustainable features such as day-lighting with skylights, night dimming, central energy management, water-conserving fixtures, natural concrete floors and recycling.Sam’s Club employs thousands of associates in the U.S. and Puerto Rico. Approximately 75 percent of club management was promoted from hourly positions.In addition to the leading national brands, Sam's Club also features Member's Mark, an exclusive, premium-quality private brand. Member's Mark products are exclusive designs that use top-of-the-line materials and the highest quality ingredients to make sure they have the best quality and value at members-only prices.A Sam’s Club membership can more than pay for itself with exclusive savings on the items you need, the items you love and all sorts of unexpected items.Sam’s Club focuses on providing members with exclusive savings and quality merchandise, as well as services like Delivery from Club and Curbside Pickup, savings on fuel, full-service Pharmacy and more. We offer our members the most choices on how to shop with us, anywhere, any time.With over 40 years of innovating in the category, Sam’s Club continues to redefine club membership shopping with its curated assortment of quality fresh food and Member’s Mark® items, in addition to market leading technologies and services like Scan & GoTM️, curbside pickup and home delivery. Visit the Sam's Club Newsroom, shop at SamsClub.com or connect with Sam's Club on LinkedIn, X, Facebook, Instagram, TikTok and Pinterest.

Founded in 1983
Bentonville, Arkansas, USA
47K employees (5,266 in marketing)
53% recommend to a friend
62% CEO approval

Traffic Signals

Monthly Visitors
46.6M
Monthly Google Ads Budget
$192.7K
Traffic Source Mix
Search
24%
Direct
68.3%
Referral
4.6%
Social
0.6%
Paid
2.3%

Headcount Trend

Current headcount: ~46.7K

Marketing Team

Marketing Team Size
3,807 (8% of company)
Median Career Experience
15 years
Median Tenure
5.8 years
Marketing Roles Posted (Last 30 Days)
9

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