Manager, North America Trade Communications

USA (Remote)

$75K/yr – $105K/yrManager5+ years expFull time

Posted 1 day ago

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Job Summary

Own and manage North American trade communications programs across advisor channels, turning business goals into engaging, multi-channel campaigns and governance that drive engagement, quality leads, and revenue.

  • Lead strategy, calendars, and governance across advisor-facing communications.
  • Collaborate with Sales, Partnerships, and Creative teams to optimize multi-channel campaigns.

Job Description

Responsibilities

  • Develop and execute North American trade communication strategies, messaging frameworks, and communication calendars.
  • Establish communication governance, priorities, standards, and best practices across advisor-facing channels.
  • Translate business objectives into compelling advisor-facing messaging, campaign briefs, content, and sales enablement materials.
  • Lead B2B lifecycle marketing and communication initiatives that drive engagement, lead quality, pipeline growth, and revenue.
  • Manage advisor-facing communications, including newsletters, resource guides, email campaigns, social communities, portals, training platforms, events, and partner communications.
  • Support Sales and Partnership teams with advisor-ready assets, tools, and communications that reinforce Collette's value proposition.
  • Manage trade organization partnerships, sponsorships, industry events, activations, and related communication deliverables.
  • Collaborate with internal stakeholders, Project Management, and Creative teams to ensure effective and timely campaign execution.
  • Monitor communication performance, advisor feedback, and industry trends to optimize messaging, channel effectiveness, and engagement.
  • Support additional advisor-focused initiatives and other duties as assigned.

Requirements

  • Bachelor's degree in Marketing, Communications, Public Relations, Business, Journalism, or a related field.
  • 5–10+ years of experience in communications, marketing, content strategy, PR, sales enablement, channel marketing, or related disciplines.
  • Strong knowledge of strategic communications, B2B marketing, lifecycle marketing, sales enablement, and audience engagement strategies.
  • Experience communicating with travel advisors, host agencies, consortia, trade partners, or other B2B audiences; travel industry experience preferred.
  • Excellent writing, editing, storytelling, message development, and presentation skills.
  • Proven ability to develop communication strategies, manage content programs, and execute multi-channel campaigns.
  • Strong project management, organizational, and stakeholder management skills with the ability to balance competing priorities.
  • Experience with CRM systems, marketing automation platforms, analytics tools, digital marketing channels, and AI-enabled technologies.
  • Strong analytical, problem-solving, and decision-making skills with the ability to leverage data and insights to drive continuous improvement.
  • Ability to build relationships, influence cross-functional teams, and collaborate effectively with internal and external partners.

Preferred

  • Travel industry experience preferred.

Benefits

  • Health & Wellness: Medical, Dental, and Vision coverage—plus a Peloton One Membership to keep you moving
  • Time Off: Generous PTO, paid holidays, and your birthday!
  • Volunteer Time: Paid hours to give back to causes you care about
  • Financial Security: 401(k) with company match
  • Family Support: Paid parental leave, paid bereavement leave and access to our Employee Assistance Program
  • Career Growth: Tuition reimbursement to help you level up your skills
  • Exclusive travel discounts, incentives and more!
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COLLETTE TRAVEL SERVICE INC

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Barnwell, South Carolina, USA
6 employees (2 in marketing)

Traffic Signals

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390.9K
Monthly Google Ads Budget
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Traffic Source Mix
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44.9%
Direct
43.2%
Referral
9.8%
Social
0.9%
Paid
1.1%

Headcount Trend

Current headcount: ~6

Marketing Team

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